Whatfix Technical Solutions Engineer reviews

3.7

62% would recommend to a friend

(53 total reviews)
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Khadim Batti

97% approve of CEO

68% positive business outlook

Technical Solutions Engineer employees have rated Whatfix with 3.7 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Technical Solutions Engineer professionals have a good working experience there. Whatfix is rated in line with the average (within 1 standard deviation) by Technical Solutions Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

53 reviews
3.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive teammates and structured onboarding. Exposure to various client use-cases helped build practical presales skills. The product has potential in the digital adoption space. Cross-functional collaboration opportunities exist.

Cons

Limited ownership in customer interactions. Rigid processes stifle creativity. The work often feels repetitive, and career growth seems slow beyond initial learning. Decision-making can be top-down with little feedback considered from the ground level.

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Whatfix Response
11mo
Thank you for sharing your feedback. We’re glad to hear that you found value in the structured onboarding, cross-functional exposure, and the opportunity to build practical presales skills. It’s great to know these aspects contributed meaningfully to your learning journey at Whatfix. At Whatfix, we actively encourage ownership and autonomy across every function. Our philosophy is rooted in enabling bold experimentation—giving team members the space to take initiative, experiment, and drive impact. While certain processes may feel structured, they’re designed to deliver the best outcomes, and we continuously revisit them based on team feedback. We’re also committed to internal career growth and continue to invest in development programs, manager 1:1s, and cross-functional connects to support individual progression. Thank you once again for your thoughtful input. Wishing you the very best in your next chapter.
3.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Work life balance. Cab service provided for late night travel

Cons

No growth in the role. Its closer to a support role than solutions role

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Whatfix Response
1y
Thank you for sharing your feedback. We’re glad to hear that you appreciated the work-life balance and the Benefits provided. Creating a safe and supportive work environment is something we always thrive at Whatfix. That said, we’re confident in the potential and impact of our Solutions roles and the opportunities they present for learning and collaboration across teams. While growth trajectories can vary, we’re actively investing in clearer career paths and training programs to ensure our people feel both challenged and empowered in their roles. Wishing you all the best in your next chapter!
3.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

good pay food is provided cab is provided

Cons

Worst management bad product culture is bad

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Whatfix Response
1y
Thank you for sharing your feedback. We’re glad to hear that you appreciated the compensation and support facilities during your time at Whatfix. We regret to hear that your overall experience did not meet your expectations. At Whatfix, we are committed to fostering a people-centric culture, strengthening leadership capabilities, and continuously enhancing our product to better serve our customers. Your feedback helps us focus on areas where improvement is needed. Wishing you success in your future endeavors.
Viewing 10 - 12 of 53 Reviews

Glassdoor has 764 Whatfix reviews submitted anonymously by Whatfix employees. Read employee reviews and ratings on Glassdoor to decide if Whatfix is right for you.