WillScot reviews

2.6

32% would recommend to a friend

(946 total reviews)
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Tim Boswell

18% approve of CEO

26% positive business outlook

WillScot has an employee rating of 2.6 out of 5 stars, based on 946 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WillScot employee rating is 28% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

946 reviews
2.0
Jun 14, 2024

Call Center

Recommend
CEO approval
Business Outlook

Pros

The training weeks in Phoenix were a nice perk.

Cons

Job advertised was not the job that I ended up doing. I was hired as a TSM for the Portland market. I was told I would be out visiting clients 2-3 days a week with the ability to work remotely when I'm not in the field. That is not at all what happened. They had me making 40+ phone calls a day, sitting in an office 9 hours a day. The micro management was insane, they listen to all of your calls, track your lunch breaks, and overall treat you like a child. False advertising, poor management, and inappropriate behavior ruined my experience with this company. About a month into my job, my "manager" (if you want to call him that, because he was in charge of operations and did absolutely nothing sales related) straight up asked me to cut my hair because it was too long, then a week after that asked me unprovoked "are you a liberal?" then said he could tell because of my haircut. Not appropriate workplace behavior at all. That same guy made racist remarks towards Indians on one occasion. They also refused to pay my "guaranteed" commission for over two months, and I had to fight hard to eventually get the money that they owed me. Other representatives at my branch were also having issues with getting paid. The only positive experience I had was with Ron Bone. He actually showed empathy, and some semblance of leadership skills. For the rest of the branch, my suggestion would be to throw the rest of them out the door and start over.

2.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

-Pay is decent though comp was recently cut by around 40% -Some of the long tenured people are very nice and helpful

Cons

-Absolutely zero communication between upper management and anyone else. -No notification to corporate policy -Comp floor that is only attainable by 60% of reps -Negative changes and constant disorganization -Apathetic corporate and unstable employment

1.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

A small handful of the people..... however a toxic environment has been created by management to not promote a team atmosphere and therefore trust among the different departments is very low.

Cons

Territory based instead of account based. Customers do not want this! Inequitable territories, I have seen it time and time again a good rep will drown in a depressed territory and will move on because all the wrong things were shoved down their throat to improve ("increase your calls", "keep up on your jobs" etc..) but in reality it is just a bad territory and all the information they rely on is not accurate to determine territories. Listen to your reps in the market for feedback of what is actually going on. KPI's way too much of a focus- use it as a tool for struggling reps, not your highest performers. Having to babysit your commission to make sure you get paid accurately.

Viewing 28 - 30 of 946 Reviews

Glassdoor has 996 WillScot reviews submitted anonymously by WillScot employees. Read employee reviews and ratings on Glassdoor to decide if WillScot is right for you.