Wilson reviews

3.6

68% would recommend to a friend

(1,111 total reviews)
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Jean-Francois Vezina

Not enough data to show CEO approval

52% positive business outlook

Wilson has an employee rating of 3.6 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wilson employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
2.0
Jul 13, 2015

Broken Promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from wherever Variety of accounts/positions to work on

Cons

WHCG over promises to clients which makes for poor relationships between Recruiters/CRMs and the client since Recruiters/CRMs are unable to deliver to the standard that you have promised them. Go back to under promising and letting your employees over deliver! Listen to your employees. If there is an issue being brought up by multiple people, chances are something is obviously wrong. Too many cliques within the company. Upper level management should start being a better role model and split the cliques up. Promote people that actually deserve to be promoted, not just the ones you like better. Invest in more resources for your employees so they can actually do their job. As a specialized recruiting company, resources and tools should be given out just like laptops. How else do you expect your recruiters to do their jobs without the tools that are necessary? Start paying more and paying fair. Compensation plan changed every year I was there. Come up with a comp. plan and stick to it. Makes for a negative working environment. Bonus plan – If you are going to implement a bonus plan, make it somewhat attainable. Quit giving out goals that are way far fetched so that your employees have no chance of reaching it. Why even try if you are an employee if you know there is absolutely no way to reach that? I’m all for a challenge but come on. And then when some have reached it multiple times, you think you need to keep upping the goals so you don’t have to pay out. Again, keep it consistent and let those who have succeeded, continue to succeed and earn the money that you have promised them. If you don't want to pay them, don't roll out a bonus program. Incentive trips are more like inviting those employees that you like the most. It’s a popularity contest. Don’t create a checklist of things to complete in order for employees to advance in their career with WHCG if you are going to promote people who have not even completed the checklist. It doesn’t look very good and again it looks like you are playing favorites. Quit asking your employees for positive reviews on Glassdoor just to outweigh the truth. It’s very tacky. Some upper level management is toxic and might be the root cause of some of the negativity. Management seems to be blinded by this. When your employees request off and they are granted that, you should never expect them to drop everything and start working. Respect when people have time off. This is not an 8-5 job... Expect to be working until at least 8-9 at night.

2.0
Jul 7, 2015

Not what it once was

Recommend
CEO approval
Business Outlook

Pros

Being a virtual employee, the flexibility is unbeatable. I was able to rack up a lot of vacation days just for the simple fact all I needed was an internet connection to plug in and work. The account I worked on allowed me to become a well rounded recruiter. I was able to work with candidates that had 20+ years of experience, and I was able to work with candidates that were fresh out of college. If you are fortunate enough to land in the Top 20% for monthly goals, you will get a pretty decent pay out. If you don't hit though (see below)

Cons

Knowing where the company was when I started, and where it is now is a part of the reason why I decided to leave. The company has seen tremendous growth (good for the higher-ups), but the environment and the culture that I (and a lot of my former co-workers) loved no longer exists. The days of open transparency are long gone. Before the company would keep open dialogues with everyone, and you really felt as if your voice was being heard. In present time, there’s more of a deal with it vibe from upper management, which is frustrating knowing how things used to be. I mentioned above that I enjoyed the account that I worked on as it allowed me to become a better recruiter, but unfortunately it’s an account that wasn’t very highly regarded by the company. Needless to say there are accounts that are the money generators and the recruiters on those accounts are the ones that are constantly getting praised by upper management as well as the ones getting promoted into higher roles. There are definite favorites among the higher ups. Previous reviews mentioned a cliquish environment and they are 100% correct. There was an incentive trip a few months back, and after announcing where the trip was going back in late 2014, nothing else was mentioned to the company until 2 days before the trip began. For the most part, everyone on the trip was based out of the Tampa office. The lack of growth is something that left a lot to be desired as well. I’ve spoken with a few recruiters who were told that they were doing a tremendous job and “good things are coming your way” only to have nothing materialize. They keep you on the hook long enough, and this is another reason why there has been a lot of turnover from the recruitment teams over the last two years. The commission structure is better than it was the last two years, but once they realized that a lot of recruiters were meeting their goals, they upped the goals to ridiculous amounts so it would be harder to hit them. If you are getting close to your goal in the beginning or middle of the month, they will move your goals higher so they can avoid paying out. In the beginning of 2015 they did away with giving out yearly pay increases in favor of a pillar system that will allow you to get paid out before the year is up, but the only issue with this is that they have a long list of items relating to you hitting your goals (remember they’re making them more difficult to achieve), ATS compliance, “WilsonDNA” (sending up referrals, leading team calls…etc.), and client satisfaction. Didn’t get the chance to see what the payout would be, but I can’t imagine it would be a substantial increase. Technology. It’s a running joke that Microsoft Lync is bad. While it doesn’t prevent you from being able to do your job, it’s unfortunate that the company would continue to roll out Lync when recruiters have to be on the phone a lot.

2.0
Jun 28, 2023

Average place to work!

Recommend
CEO approval
Business Outlook

Pros

True Unlimited PTO. Work life balance is nice. Fully remote.

Cons

If your not liked by management you will not make it. The managers will find some reason to write you up and brag about it in meetings. They will make you work multiple roles and pay you for one. I though this would be a great place to work but I was wrong. They laid off the people who where consistently hitting there numbers. Guess what everyone that was average or never hit was moved to other accounts. That makes senses right!!! If you want to get promoted you must be best friends with the director or manager its not about the hours and numbers you put up.

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Wilson Response
3y
Thank you for your review. It certainly doesn't align with the way we do things at WilsonHCG. If you have time, we would like the opportunity to hear more about your experience. Please reach out to a senior leader that you're comfortable discussing these comments with, as we'd like to address them.
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