Wings Credit Union reviews

3.7

64% would recommend to a friend

(126 total reviews)

R. Frank Weidner

78% approve of CEO

60% positive business outlook

Wings Credit Union has an employee rating of 3.7 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wings Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

126 reviews
5.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Wings is a great place to work. They offer great benefits and generally really do seem to care for their employee's. Practically everyone is friendly and awesome to work with. The pay is great and they do a fair market research for the pay with positions frequently.

Cons

They have a tendency of running lean. They will tell you that up front. They do seem to be looking to grow and with the growth they seem realistic about workload distribution. It seems like some areas are easier to move up then others.

2.0
Jul 23, 2025

Timing

Recommend
CEO approval
Business Outlook

Pros

Work from home. Learn valuable information.

Cons

Way too much monitoring, timing everything including bathroom breaks, working for members off phone, screens are recorded for evaluation steps, phrases need to be word for word, the pressure is overwhelming. Each day the timing has to fall within certain limits.

avatar
Wings Credit Union Response
11mo
Thank you for taking the time to write a review. We appreciate your feedback. Unfortunately, the call center environment is one that needs to be a bit more structured due to the nature of the work. We are always looking for ways to improve the employee experience though, even in a highly structured role like this. I will share your feedback with leadership and with our Human Resources Department. Thank you again!
1.0
Jul 9, 2025

Changed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ENT credit union is merging with Wings which should help get Wings back to being about the members and not the executives.

Cons

Too many to list, that's why you dont see past employees returning.

Viewing 25 - 27 of 126 Reviews

Glassdoor has 132 Wings Credit Union reviews submitted anonymously by Wings Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Wings Credit Union is right for you.