Wise reviews

Thank you for taking the time to share your feedback with us. We're glad you enjoyed the benefits on offer and the people you got to work with at Wise. However we're sorry to hear that you haven’t always had a good experience at Wise. I do hope you were able to pass on your feedback before you left. We believe that in-office collaboration is key to building successful teams and fostering a culture and environment for people to collaborate and do their best work. That’s why, for the first 6 months after you join your team, you’re expected to be in the office most days to build connections and learn from your colleagues. When it comes to space - we're expanding our office in Austin so there will be lots more room coming soon. Regarding KPIs - our goal is to help our customers as quickly as possible when they need assistance and setting KPIs helps ensure we’re able to meet this goal and identify gaps where we may need to invest in the future. Implementing KPIs aims to provide clear expectations and support, helping team members align their efforts with our overall goals. We believe that a well-structured performance management framework not only aids individual growth but also enhances teamwork and collaboration. These KPIs are designed to not be burdensome but to guide and support, paving the way for personal development and improved outcomes. If you're up for sharing more, we’d be keen to hear further information about your experiences. Please drop us an email to employerbrand@wise.com and I can connect you with the relevant person.