Does Workhuman pay their employees well?

According to anonymously submitted Glassdoor reviews, Workhuman employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Workhuman. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Workhuman?

49% of Workhuman employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Workhuman 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Workhuman?

Customer Service Executive (16) , Customer Service Representative (13) , Sales (13) , Manager (11) , Senior Software Engineer (10) , Director (8) , Customer Service (7) , Marketing (7) , Customer Success Manager (6) , Product Manager (6) , Finance (5) , Product Designer (5) , Sales Executive (5) , Software Engineer (5) , Engineering Manager (4)

What are the pros of working at Workhuman according to real employee reviews?

"Great people in the team" ((in 56 reviews)); "Workhuman promotes a great culture." ((in 55 reviews)); "Good benefits and (most of the )people" ((in 35 reviews)); "Good work life balance internally" ((in 20 reviews)); "Great recognition program" ((in 16 reviews))

What are the cons of working at Workhuman according to real employee reviews?

"Senior leadership is a clique of who is in favor with the CEO or not." ((in 18 reviews)); "Recent layoffs in 2025 were a mess." ((in 16 reviews)); "The reviews mentioning unqualified management especially at the dir level is very true, but it is a generalization." ((in 15 reviews)); "It doesnt matter how good a company is, if you have a bad manager it makes you dislike the place regardless" ((in 8 reviews)); "salary is almost reaching average." ((in 6 reviews))

What are employees saying about Workhuman layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Workhuman layoffs and their outlook for job security at Workhuman in 2026.

What Workhuman locations have received the highest employee ratings?

Southborough , Boston , Framingham

Workhuman reviews

3.0

49% would recommend to a friend

(432 total reviews)

Eric Mosley

53% approve of CEO

38% positive business outlook

Ratings by category

3.3

Work/Life balance

3.3

Compensation and benefits

3.2

Diversity & inclusion

3.1

Culture & values

2.6

Career opportunities

2.5

Senior management

Workhuman has an employee rating of 3.0 out of 5 stars, based on 432 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

432 reviews

4.0

May 12, 2026

Appreciative culture with great perks, but location lacks charm

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture of recognition is something I truly appreciate and don’t take for granted. I feel seen and valued for the work I do, and that makes it much easier to speak authentically about the impact of recognition with clients and prospects. The additional perks, like free food and a great gym, are also a really nice benefit.

Cons

Park West is not considered one of the stronger areas at the moment. There have been very few promotion opportunities recently, performance ratings feel unclear and somewhat subjective, and we’re not seeing many visible career growth opportunities.

Workhuman Response

6d

Thank you for sharing your feedback and for recognizing the culture of recognition that makes Workhuman special. We're glad to hear you feel valued and appreciated for your contributions. We understand the importance of career growth and greater clarity around progression. As we continue to evolve, we're investing in a skills-based job architecture and strengthening internal mobility opportunities to help employees better understand and navigate their career paths. We also recognize that growth doesn't always mean promotion. Developing new skills, expanding responsibilities, and gaining new experiences are equally important parts of building a meaningful career. Thank you for your feedback and for being part of Workhuman's journey.

2.0

May 9, 2026

Decent company but expectations are unsustainable

Customer success

Recommend

CEO approval

Business Outlook

Pros

Good coworker relationships Flexible schedule Some of the tech industry standard 'perks'

Cons

Burn out Constant pressure to increase profits Ineffective leadership Points recieved is considered part of your overall salary

Workhuman Response

6d

Thank you for sharing your feedback and for recognizing the strong relationships, flexibility, and benefits that many employees value at Workhuman. We recognize that customer-facing roles can be fast-paced and that experiences can vary across teams. As our business continues to mature, we're investing in stronger planning, clearer prioritization, and more effective ways of working across the organization. We'd also note that while recognition awards are an important part of our Total Rewards philosophy and are reflected in employees' Total Rewards statements, they are separate from base salary and bonus compensation. Recognition is first and foremost about celebrating meaningful contributions and impact, while also providing employees with tangible rewards for the great work they do. We know there is always more to do, and we remain committed to listening, learning, and improving the employee experience as we continue to grow. Thank you for taking the time to share your perspective.

4.0

Apr 13, 2026

Great team and tech, but less interesting work now

Software developer

Recommend

CEO approval

Business Outlook

Pros

* Great team * Latest technologies * Relative freedom to choose projects * Support for innovations

Cons

* Restructuring - the team was reduced * Once the old management left, the work got less interesting * Narrow use case - the company doesn't expand

Workhuman Response

1mo

Thanks for sharing your feedback, we appreciate the contribution you made during your time here and wish you all the best for the future.

Viewing 7 - 9 of 432 Reviews

Jobs at Workhuman

Senior Speakers Bureau Specialist

Content Strategy & Insights Manager

Principal Data Analyst, Paid Media

Principal Data Analyst - Pricing

Account Executive – Retail Media

Workhuman

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Ratings by category

Ratings by demographic groups

Reviews by job title

Appreciative culture with great perks, but location lacks charm

Decent company but expectations are unsustainable

Great team and tech, but less interesting work now

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