Workhuman reviews

2.9

45% would recommend to a friend

(434 total reviews)
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Eric Mosley

49% approve of CEO

36% positive business outlook

Workhuman has an employee rating of 2.9 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

434 reviews
2.0
Jan 17, 2019

Not what it used to be....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and a world class internal recognition program. Favorable work/life balance.

Cons

Company is going through some major changes and is absolutely not what it used to be. Globoforce literally sells a recognition solution and promotes happiness, culture and positivity but has lost their way over the last year or so...the morale is really lackluster which is ironic given what we preach to our customers. Priorities change daily...are we selling recognition, are we selling performance or are we promoting a Conference? Mentality is that of "drop everything" to focus on something which will change next month. A year ago we were told we would be fired if we tried too hard to sell a certain product, now we will be fired if we don't sell it. Lots of turnover lately, voluntarily and involuntarily, which again is ironic for a company that sells a recognition solution to help promote engagement and reduce turnover. Very little advancement or promotional opportunity. If there is a promotion, it seems to be based on favoritism sadly. Major disconnects between different layers of management, the different sales team and marketing. Certain departments and groups are looked at negatively and unfavorably from management...this is glaringly obvious. The hypocrisy behind the scenes and what is actually being said is sad.

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Workhuman Response
7y
Thank you for your feedback. While difficult to hear, we do want to hear all perspectives from all employees. All feedback is important. We do get a lot of positive feedback from employees on our culture and workplace environment, which is obviously great. However, it’s the feedback from the smaller percentage that can truly matter. If someone is not having the same experience that we typically see and hear, then we want to learn more and learn why. We know we’re far from perfect. As we grow and scale at the pace we are, it brings with it many changes. There is no blueprint for a company like ours to achieve the vision we think is possible. There will be roadblocks along the way and challenges (both internal and external) we can’t even imagine today. It is my hope that we continue this dialogue, as it is only through feedback from everyone (both positive and negative) that we can continue to grow as an organization and team. Thank you again for sharing. Myself and my team are always available to talk about any challenges you or any other employee is having. Steve Pemberton, CHRO
2.0
Mar 5, 2023

Does not practice what they preach

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work model (wfh or hybrid) Free food, coffee, snacks in office

Cons

Recognition and making work more human is not embodied by the company - they do not practice what they preach Leadership creates chaos and confusion - felt highly micromanaged and not empowered to make a decisions Way too much office politics, relationship between Dublin and US office is tense - constant completion between teams that is unnecessary and prohibitive to getting anything done No alignment on goals No clear roles and responsibilities Everything is over complicated No career growth and noncommittal feedback from leadership when topic of promotion, compensation is brought up

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Workhuman Response
3y
Thank you for your feedback. Its disappointing to hear you felt your experience in your time with us was not a positive one, we wish you all the best in your new role. We promote cultures of belonging through our recognition platform and programs. We are super users of our own product and so witness firsthand the many moments of gratitude and appreciation shared by our humans each day. As you will know there have been several key additions in 2022 to our established leadership teams across the whole organization. This, along with some progressive organizational changes have all been part of now operating as global teams while being more connected in terms of strategy and tactical execution. This is all part of the transformation required when an organization scales at the level we have over the last few years. We are embracing the challenges presented and are well on the way to realizing the benefits of these important change initiatives. Thanks again for your feedback.
2.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Smart, passionate colleagues who genuinely care about the mission - Strong, mission-driven product that makes a real impact - Flexibility in remote work and overall work-life balance (prior to layoffs) - Opportunities to work on high-visibility projects and events like Workhuman Live

Cons

- Leadership decisions often feel reactive rather than strategic - Two rounds of layoffs in three years raise questions about long-term planning - Lack of transparency and empathy in how layoffs were handled - Disconnect between the internal employee experience and what the company promotes externally - Difficult to trust in job security, even after major contributions I believed in Workhuman’s mission. I poured myself into the work—because I genuinely cared about creating meaningful experiences for others. But the way the 2025 layoffs were handled told a different story about how employees are valued internally. This was the second round of layoffs in three years, which says a lot about the company's business strategy. But what felt especially disheartening was spending millions on a flagship event meant to celebrate employees and customers—only to lay off many of the very people who made it possible days later. Colleagues were let go before they had even unpacked their suitcases. Many had worked long hours preparing for and supporting the event onsite. It felt like a betrayal of the core values the company stands for. For a business that positions itself as a leader in employee experience, the lack of transparency, empathy, and foresight in this decision was deeply disappointing. Culture is built in moments like this—and unfortunately, the message was clear: we are all replaceable. If you’re considering working here, know that the mission is inspiring, the product is strong, and many of the people are incredible. But be cautious—what’s preached outwardly doesn’t always align with how employees are treated when the business hits turbulence.

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Workhuman Response
11mo
Thank you for sharing your perspective and it’s clear that recent events have impacted you greatly, understandably so. To continue to be in a position to invest in strategic growth areas, the volatility of the current times requires us to focus heavily on operational efficiency. We appreciate keenly though, that these business decisions impact people in a real way. As you rightly point out, part of what makes Workhuman a special place to work, is the people around you. Departing this community is a difficult process, as it is for many of the people who remain who have to say professional farewells to people who have become more than co-workers. We do our utmost to handle these challenging times with as much care and empathy as possible, but these deeply personal moments have an impact, and we recognize that. Our annual conference is a strategic pillar of our business and planned independently of organizational changes. That said, we understand the optics and the emotional impact of timing of business changes. We remain committed to learning from these experiences and we thank you sincerely for your impact on the people and the business during your time here, and we wish you all the best in what comes next for you.
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