Wren Kitchens Kitchen Designer/Sales Associate reviews

3.3

55% would recommend to a friend

(721 total reviews)
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Tofiq Malik

61% approve of CEO

52% positive business outlook

Kitchen Designer/Sales Associate employees have rated Wren Kitchens with 3.3 out of 5 stars, based on 721 company reviews on Glassdoor. This indicates that most Kitchen Designer/Sales Associate professionals have a good working experience there. Wren Kitchens is rated in line with the average (within 1 standard deviation) by Kitchen Designer/Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

721 reviews
5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I like working for Wren Kitchens because it’s a mix of customer service, design, and sales in a fast-paced environment. I enjoy helping customers turn their ideas into a finished kitchen or bedroom, and being involved from the first chat right through to the final order. I also like that it gives me the chance to earn based on performance

Cons

Working at Wren can be pretty demanding sometimes because it’s fast-paced and there’s a lot to keep on top of, like sales targets and admin. It can get stressful when things are busy or customers want things sorted quickly, so you definitely need to stay organised and keep calm under pressure

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Wren Kitchens Response
2mo
Hi there, thank you for sharing your honest feedback with us. It's great to hear that you enjoy the variety the role offers, from customer service and design through to sales, and that you find helping customers bring their ideas to life rewarding. We appreciate your honest comments regarding the pace of the role and the pressures that can come with a busy sales environment. Feedback such as yours is important in helping us continue reviewing how we support our teams and ensure colleagues feel listened to and supported in their roles. If you have any further feedback, please don't hesistate to contact us at LetsTalk@wrenkitchens.com . Thank you again for your feedback and for your contribution to the team. We wish you continued success with Wren.
1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay if you put the work in

Cons

work you dry, long hours, ask for your availability then change it without notice as you should be ‘fully flexible.’ 3/4 of the year is ‘red zone’ (cannot book time off, isn’t told during recruitment process’. Any errors you make as a designers comes straight out your paycheck, expected to leave your dinner break if customers arrive early, expected to not take a break of day is busy/made to feel bad if you do take a break. Expected to wear makeup and will get pulled if you don’t. expected to arrive 30 mins early everyday for a ‘brief’ where management blast you in front of everyone, ‘your replaceable today, we don’t need you’ attitude. Not aloud to speak to much with colleagues, management is weird about people going for dinners together or even spending time outside of work together? Given take security, one week they’ll tell you you’re gonna be an amazing designer, your valued, we support you, next minute your sacked.staff turn over is crazy, at least 1 person every 2months is let go and new person hired next if not same day. DO NOT work here, all showrooms are time same, corrupt company. i ignored all the reviews too thinking ‘can’t be that bad’ it really is that bad

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Wren Kitchens Response
2mo
Hi there, thank you for taking the time to leave a review and share your concerns. We take your concerns very seriously and would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further. Thank you for your time at Wren and we wish you the best in your future endeavors.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission can be good if you work hard and do well.

Cons

Have to work every weekend, every bank holiday, NYE, NYD.

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Wren Kitchens Response
2mo
Hi there, thank you for leaving us a review. We're please to hear that you value the earning potential within the role. We also appreciate your comments regarding work-life balance. We understand that weekend work and retail hours can be challenging, and we appreciate your perspective on maintaining a balanced schedule. We’d encourage you to speak with your manager or contact us at LetsTalk@Wrenkitchens.com so we can understand your experience in more detail and address these concerns properly. Thank you again, and we wish you continued success in your role within Wren.
Viewing 4 - 6 of 721 Reviews

Glassdoor has 2,613 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.