Wren Kitchens Kitchen Designer/Sales Associate reviews

3.3

55% would recommend to a friend

(721 total reviews)
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Tofiq Malik

61% approve of CEO

52% positive business outlook

Kitchen Designer/Sales Associate employees have rated Wren Kitchens with 3.3 out of 5 stars, based on 721 company reviews on Glassdoor. This indicates that most Kitchen Designer/Sales Associate professionals have a good working experience there. Wren Kitchens is rated in line with the average (within 1 standard deviation) by Kitchen Designer/Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

721 reviews
1.0
Jan 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Lovely showroom. Free parking. *Some* of the staff are ethical and honest and want to help colleagues.

Cons

Toxic and negative working environment. Skull duggery rife, especially towards newer staff. One of the AM's constantly patronises and belittles designers she doesn't like which verges on bullying. She also has double standards in the way she talks to people and in what she demands. There are some genuine, ethical and honest staff who want to help colleagues and create a team atmosphere but sadly they're outnumbered by many untrustworthy Judas Iscariot/ Frenemy types who will happily smile to your face whilst stabbing you in the back! Part of the problem could be that the showroom has been flooded by new designers meaning more established designers are getting a smaller slice of the sales pie and feeling less secure in their roles. Very few people within the showroom have respect for each other, many are constantly gossiping about colleagues behind their backs. Then again perhaps this isn't surprising given members of the management team don't lead by example - some openly criticise designers off in the middle of the showroom. Mind boggling!

3.0
Jul 25, 2016

Kitchen Designer

Recommend
CEO approval
Business Outlook

Pros

In store management provide a good level of support Commission can be generous but often confusing Showrooms are excellent Staff atmosphere is mainly positive

Cons

Company values appalling Designers often penalized for errors or circumstances that do not relate to there role (installation & head office service to note one) Basic Salary to small & pension almost pointless No average commission paid whilst on holiday Commission is over complicated Planning support department do not offer any help & appear like their job role is to penalize you (no flexibility) Head office planning recommendations that do not marry up with real world nor allow for true regulations, this I can only put down to lack of experience in project management of real life kitchen design / installation In Store CAD system is poor & fails to offer the client a true visual experience

1.0
Jul 16, 2016

Payment issues

Recommend
CEO approval
Business Outlook

Pros

High quality showrooms makes for a pleasant working environment. In my experience the management teams are very supportive and of a high standard.

Cons

Payments are a big issue, each pay packet will be considerably less than you are promised/have earned. The company will withhold commission, with no clear explanation, whenever possible. Also no average commission for holidays taken means financial punishment for time away from your desk.

Viewing 715 - 717 of 721 Reviews

Glassdoor has 2,613 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.