Wrike reviews

4.0

76% would recommend to a friend

(614 total reviews)
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Thomas Scott

82% approve of CEO

63% positive business outlook

Wrike has an employee rating of 4.0 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wrike employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

614 reviews
1.0
Sep 7, 2018

Dumpster fire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met a few really good people/professionals but they left as soon as the reality of what the company was became apparent

Cons

Unethical employee and business practices Complete lack of accountability on any level Disfunction on every level and in every department Disconnected or inadequate leadership No vision or mission **beware of generic positive reviews - from prior review on Glassdoor (see Unethical employee and business practices listed above) - Management and HR have been asking employees to review the company on here to boost ratings and providing prizes for doing it. Beware the good reviews.

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Wrike Response
7y
Thank you for sharing your concerns. Please be assured that transparency is a priority at Wrike and an area that we are looking to continually improve. While there is a clear mission and vision for the organization, your feedback underscores the fact that these are important components for our employees to understand, and we will be looking to enhance communication around this. Additionally, as one of our core values, collaboration is at the heart of our culture and any concerns that we could be doing more in this area are heard and taken into consideration. In regards to your final comment, I'd like to reinforce Wrike's response to the previous review you mentioned: "I want to assure you that the company does not incentivize employees to write positive reviews about Wrike. We do encourage employees to express their honest feedback - both positive and constructive - and make sure they are aware that doing so is entirely voluntary. Further, all Glassdoor posts are anonymous and neither management nor HR has visibility into who has written them." I will add to this that new hires are invited to complete a voluntary Glassdoor review at any time as part of their on-boarding process. This item is clearly designated as "OPTIONAL" in their new hire checklist, and there is no communication beyond the checklist item driving new or existing employees to Glassdoor. Your advice is always welcomed and will allow us to continue improving the Wrike experience. Please reach out to hr-us@team.wrike.com if you'd like to share your suggestions.
1.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

There are some cool people here. I think if we were in-office happy hours would be fun and friends would be made. The medical benefits are also good.

Cons

This is a job you should take while you’re still applying and interviewing for the sales role you want to have. Wrike is a step up from unemployment but you should not work here long term or make life changes to accompany this job. I was an Account Executive here. Below is my experience. I’m going to use actual sales statistics and give the honest breakdown of how sales works at Wrike. If you’re currently gainfully employed you should not leave your current job, period. Wrike has what’s called a sales enablement program that will last the first 5 weeks of the job (This means you don’t actually start selling until around week 5). The thing is, if they don’t like how you do any part of this enablement program you’ll be fired immediately. I cannot emphasize this enough. People moved from across the country and uprooted their lives only to be fired upon arrival for missing a few questions on a multiple choice test or not giving a satisfactory presentation. There are no chances for redos and you will be fired immediately over a two minute Zoom call. Do not let this be downplayed during the interview process. Turnover is extremely high due to people being fired and an abundance of people quitting. On my AE team there were about 20 people. Four of those people had been there 1 year or longer. Nine of them had been there longer than 6 months. Less than 50% of the people who come here stay here longer than 6 months and less than 25% stay longer than a year. There’s a constant outflow and inflow of new hires, this is one of the reasons they’re always hiring for sales (check the careers page on the Wrike website). Promotions do not take 6-12 months as stated by recruiters/hiring managers. If you’re one of the top one or two Account Executives it would take around 15 months. For most people it’s expected it to take 18-24 months. Most people do not stick around long enough to be promoted so it’s honestly difficult to get much data on this. The pay they give you in the offer letter isn’t something you’re expected to receive and it’s highly unlikely you’ll hit quota. In 2020, exactly 3 three AEs hit quota out of the entire segment. Most people hover between 80-90%. If you ask how many of their AEs hit above 80% they’ll say every single one of them did which is amazing. This is because you’ll be immediately fired if you hit below 80% for two months. If you’re currently interviewing, ask the hiring manager what the average attainment for the team is. They’ll likely say “It’s below 100% but the industry average is 44%. That means our sales team is doing absolutely amazing.” Quoting that industry average is their response to the clear quota issues. You will not make that OTE and they don’t expect you to. This is a job you should take if you’re in between positions and don’t have any options. You should not leave your current situation to work here because it’s highly likely you’ll get burned. If you start here you should not stop the interview process with other companies. There are sales roles with obtainable quotas out there with more sellable products and more job security. Also, I can confirm, the five star reviews are fictitious. HR asks every single new hire to write an anonymous review before the actual training starts.

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Wrike Response
5y
We are very sorry to hear that you did not get the Wrike experience that we are known and loved for. There are a few areas that you mentioned that I believe deserve some clarification. Our sales training and onboarding program is very in-depth as you mention. We believe it's important to set every sales person up for success before expecting them to close any deals. The program consists of 4 weeks of virtual learning followed by a 2-week in-person training which allows you to put the virtual learning into real life situations with our sr. sales leaders. Our program is designed to allow you to show us your sales experience from previous employers, while we teach you techniques to understand our client's business need which will help you shorten a deal cycle. We find team members who do not have true sales experience may need extra training or support, which our sales trainers are always available to provide. You may have noticed a lot of newer Wrikers who joined the team alongside you. This is not due to attrition, rather it is due to the growing demand for our industry leading product. Wrike is one of the few SaaS companies who is able to provide our Account Executives with an abundance of quality leads immediately following your onboarding. This means that we teach you the top selling techniques and immediately provide you with a book of business that will help you make great money. In addition to the competitive OTE that we provide all Wrike sales team members, we also offer additional bonuses and SPIFFS along with uncapped earnings. We find that our top reps far exceed what is stated on the offer letters each year in earnings. We recommend that you speak with your leadership team or sales comp team to get a better understanding of how to maximize your earnings potential. We value feedback from former employees and invite you to reach out to hr-us@team.wrike.com if you have additional feedback on how we can continue to make Wrike a great place to work.
1.0
May 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Met some cool folks working here & snacks in the kitchen

Cons

I can go on and on but I would be sitting here for hours.... Lets back this up to when COVID, Andrew Filev (THE CEO) specifically said word for word to "lets not exaggerate and overreact" and would make jokes about COVID and told us to not overreact.. mind you this was beginning or March when many companies have taken precautious measures to protect their employees from a global pandemic and our CEO tells us to not overreact?? This right here shows you the EMPATHY that the CEO has for his employees and how important their health is.. Not to mention the San Jose office barely gets a cleaning done.. an office cleaning is done once a quarter if we are lucky.. -Sales team at Wrike are being treated HORRIBLY.. Account managers are given unrealistic KPIs that regular SDRs don't even hit.. the sales team are being ruled by management who are on a power trip and are being managed with fear, oppression & threats. The sales team are pushed to think that we all should be lucky to have job during this pandemic giving management and leadership a reason to increase our workload beyond even measurable with zero consideration for one's mental health.. yet the HR team parades celebrating mental health awareness month. Working at Wrike during COVID has shown its true color's, all employee satisfaction has sinked significantly and people are jumping ship. Not to mention, they will drive you to drive their own paying customers away with harassment of phone calls and emails. Wrike has no empathy nor respect for their employees and for their paying customers.

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Wrike Response
6y
Thank you for your feedback and we are sorry your recent work experience has not been a reflection of our standards for employee experience. There are some specific things that you mentioned where we would like to provide clarification. Like many companies, Wrike is doing our best to navigate the “new normal” that COVID-19 has brought us. Since early March our executive team has been meeting weekly to discuss ways that we can provide support for our team with everyone’s health and safety being top of mind. Our CEO has been leading the charge, navigating both our global workforce and our client’s needs. While this remains a “learn as you go” environment for most companies, we are providing Wrikers many opportunities to provide feedback to their leadership team in the form of office hours, executive AMAs, and anonymous surveys. We value this feedback and work with our HR team to implement continuous improvements for our global team. Regular office sanitation has always been a critical part of our workplace standards. I’d like to reassure you that, as long as offices are open and accessible to Wrikers, cleaners come in daily to all of our office locations, with additional deep cleanings each quarter. We are already preparing our offices to be equipped with the proper sanitation materials for when they are reopened, and we will certainly be conducting a thorough cleaning before we open the doors to our team. The picture you’ve painted of the sales team is not what we strive for our Wrikers to experience. During this pandemic we understand the importance of providing additional resources to employees so they feel supported. To start, we have already met with our sales teams to inform them of a shift from daily to weekly KPI tracking to help prevent burnout. Our Account Managers are responsible for 200 calls per week (averaging 40 calls per day) which is standard for an inside sales rep in the SaaS industry, and far below the weekly call KPIs of our SDR team. We understand that people may be experiencing higher levels of stress in light of current events, which is why our CRO is requiring that all of our sales team members and leaders take one “mental health day” each month to unplug and focus on their personal wellness, in addition to any planned PTO. The May Wellness Challenge you are referring to incentivized employees to spend some time each week tending to their psychological health, nutrition, physical wellbeing, and sleep and stress levels. Our health carriers sponsored over $4,000.00 in prizes to employees who engaged in the challenge, and we received great feedback from Wrikers who said things like: “Overall it is awesome to see so much engagement and positivity at Wrike. This challenge, at a high level, has made me appreciate the fact that we're all in this together and that there are happy people and positive things to do/share even amongst an awkward time for the world.” We’ve also implemented a 60-day “Coaching Roadmap” program for our global AEs and AMs, which is designed to suspend any performance action and equip reps with an added boost of management support as we charge through the next few months together. Our leaders are listening, and we are always open to adapting to better support our Wrikers and our clients.If you would like to discuss your concerns further, or have suggestions how how we can continue to make Wrike a great place to work, please connect with a member of the HR team, speak with your sales leader, or submit a request to our anonymous employee helpline.
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Glassdoor has 646 Wrike reviews submitted anonymously by Wrike employees. Read employee reviews and ratings on Glassdoor to decide if Wrike is right for you.