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Thank you for your valued feedback. Wrike is expanding, and we’ve had to evolve a bit in the last several years to lead the way within our industry and market. We’ve added some structure and processes for scale, but have worked to maintain the core elements that make us “Wrikey:” beloved employee perks and benefits like free snacks and unlimited PTO; a work-hard-play-hard culture and plenty of fun employee events (which have continued in a virtual format during the COVID-19 crisis); a product that our employees can stand behind; and a platform for personal and professional growth. Our focus since day 1 has been on the core values of growth mindset, execution, and collaboration; and our intent focus on delivering outcomes has allowed us to realize Wrike’s true potential in each of these areas, now more than ever before.
In terms of our COVID-19 response, Wrike is actively taking measures to avoid major changes to employee headcount, compensation, and/or benefits, which many other companies have found to be inevitable. In navigating through this foreign environment and working to preserve the most important elements, many of us are finding we have to work even harder to try and address new challenges quickly and effectively. While we are fortunate that we operate in a space where we can not only continue our business, but actually add value to our customers as they learn to adapt to a virtual work environment, we are also hyper-aware of the personal wellbeing of our employees and have already taken some actions to address this. (1) We sent out a COVID response survey to our entire team to collect feedback on how our C-Suite is responding to the crisis. Our executive team has been reviewing the feedback and just released the survey summary and action plan to all team members last week. (2) We are rolling out multiple programs globally for Mental Health Awareness Month in May, aimed at providing education around mental health, reminding employees what resources are available to help them deal with mental health issues, and providing team members with opportunities to tend to their mental and physical wellbeing through various group and/or individual activities. (3) The HR team will be conducting open office hours and offering individual one-on-one check-ins to create another forum for feedback, support, and connection during this difficult time. (4) Our executive team is meeting daily to discuss how COVID is changing work as we know it, and our sales leadership team specifically is regularly reviewing data to better understand how the pandemic is affecting variables such as demand, workload, and performance. While this remains a “learn as you go” environment for most businesses today, we are keeping a keen eye on these factors to ensure that we respond in a way that is fair for our team members and that takes into account factors that may be outside of our control. We also continue to remind - and encourage - employees to use our unlimited PTO policy so they can take time for rest and recovery when it is needed most.
As a tenured employee of Wrike who has been here to witness our evolution from startup to industry leader, we welcome any specific suggestions you have for continued improvements to the culture. Please feel free to send your thoughts and recommendations to hr-us@team.wrike.com, or connect with a member of the HR or leadership team whom you trust.