Wrike reviews

4.0

76% would recommend to a friend

(614 total reviews)
avatar

Thomas Scott

82% approve of CEO

63% positive business outlook

Wrike has an employee rating of 4.0 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wrike employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

614 reviews
1.0
Apr 27, 2020

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

Free lunch in the office

Cons

Wrike use to be an amazing place to work but I'm sorry to say this is no longer the case and it keeps getting worse and worse. The way they have treated their sales employees during this tragic pandemic has been extremely disappointing. Leadership leads through fear and intimidation. They are taking advantage of the fact that the job market is down and treating reps with little respect for their wellbeing. Reps are working 12 hour days and when they consult managers on how the workload is overwhelming, they are told to work on weekends, or better manage their time. We are all burnt out and can't wait until our competitors start hiring again so we can escape this toxic culture.

avatar
Wrike Response
6y
Thank you for your valued feedback. Wrike is expanding, and we’ve had to evolve a bit in the last several years to lead the way within our industry and market. We’ve added some structure and processes for scale, but have worked to maintain the core elements that make us “Wrikey:” beloved employee perks and benefits like free snacks and unlimited PTO; a work-hard-play-hard culture and plenty of fun employee events (which have continued in a virtual format during the COVID-19 crisis); a product that our employees can stand behind; and a platform for personal and professional growth. Our focus since day 1 has been on the core values of growth mindset, execution, and collaboration; and our intent focus on delivering outcomes has allowed us to realize Wrike’s true potential in each of these areas, now more than ever before. In terms of our COVID-19 response, Wrike is actively taking measures to avoid major changes to employee headcount, compensation, and/or benefits, which many other companies have found to be inevitable. In navigating through this foreign environment and working to preserve the most important elements, many of us are finding we have to work even harder to try and address new challenges quickly and effectively. While we are fortunate that we operate in a space where we can not only continue our business, but actually add value to our customers as they learn to adapt to a virtual work environment, we are also hyper-aware of the personal wellbeing of our employees and have already taken some actions to address this. (1) We sent out a COVID response survey to our entire team to collect feedback on how our C-Suite is responding to the crisis. Our executive team has been reviewing the feedback and just released the survey summary and action plan to all team members last week. (2) We are rolling out multiple programs globally for Mental Health Awareness Month in May, aimed at providing education around mental health, reminding employees what resources are available to help them deal with mental health issues, and providing team members with opportunities to tend to their mental and physical wellbeing through various group and/or individual activities. (3) The HR team will be conducting open office hours and offering individual one-on-one check-ins to create another forum for feedback, support, and connection during this difficult time. (4) Our executive team is meeting daily to discuss how COVID is changing work as we know it, and our sales leadership team specifically is regularly reviewing data to better understand how the pandemic is affecting variables such as demand, workload, and performance. While this remains a “learn as you go” environment for most businesses today, we are keeping a keen eye on these factors to ensure that we respond in a way that is fair for our team members and that takes into account factors that may be outside of our control. We also continue to remind - and encourage - employees to use our unlimited PTO policy so they can take time for rest and recovery when it is needed most. As a tenured employee of Wrike who has been here to witness our evolution from startup to industry leader, we welcome any specific suggestions you have for continued improvements to the culture. Please feel free to send your thoughts and recommendations to hr-us@team.wrike.com, or connect with a member of the HR or leadership team whom you trust.
2.0
Apr 22, 2020

A lot of turmoil in my time here

Recommend
CEO approval
Business Outlook

Pros

Wrike does have a lot of investment in training its employees. They offer a strong product and are a great candidate to grow in the new economy.

Cons

In my time here there has been rapid growth. However, it's been poorly executed. Nearly every release has been bungled. Leadership has been lacking in the past. They've had several changes on that end and the lack of clear and changing direction has created a revolving door of hires. None of the managers show true leadership ability and ultimately rely on micromanagement. The thing that has irked the most is they've used the COVID crisis to increase our workload beyond manageable levels with zero consideration for the mental health of their employees. Burnout is real right now. Employee satisfaction has dipped significantly over the past year and they've stopped feigning that they care about this and just rely on how we should be grateful to have a job and to prove our worth to management.

avatar
Wrike Response
6y
Dear Wriker: it is deeply disappointing to hear that your recent experience at Wrike has been difficult, and I hope we can offer some guidance on our direction going forward. It should come as no surprise from many of the reviews on this site that Wrike has been in a rapid growth pattern for the last few years. While this presents challenges for many, it also offers opportunities for those willing and able to work hard and rise to the challenge. Unfortunately - similar to many other companies around the world - Wrike is currently navigating unprecedented circumstances in the current COVID landscape. Many of us are finding we have to work even harder to try and address these new challenges quickly and effectively. While we are fortunate that we operate in a space where we can not only continue our business, but actually add value to our customers as they learn to adapt to a virtual work environment, we are also hyper-aware of the personal wellbeing of our employees and have already taken some actions to address this. (1) We sent out a COVID response survey to our entire team to collect feedback on how our C-Suite is responding to the crisis. Our executive team has been reviewing the feedback and just released the survey summary and action plan to all team members today. (2) We are rolling out multiple programs globally for Mental Health Awareness Month in May, aimed at providing education around mental health, reminding employees what resources are available to help them deal with mental health issues, and providing team members with opportunities to tend to their mental and physical wellbeing through various group and/or individual activities. (3) The HR team will be conducting open office hours and offering individual one-on-one check-ins to create another forum for feedback, support, and connection during this difficult time. (4) Our executive team is meeting daily to discuss how COVID is changing work as we know it, and our sales leadership team specifically is regularly reviewing data to better understand how the pandemic is affecting variables such as demand, workload, and performance. While this remains a “learn as you go” environment for most businesses today, we are keeping a keen eye on these factors to ensure that we respond in a way that is fair for our team members and that takes into account factors that may be outside of our control. While you may not be feeling this at the moment, I want to remind you that your opinion matters, and you (and your fellow Wrikers) remain our most important and irreplaceable asset. We appreciate how hard you’re working and hope you’ll consider treating yourself to some PTO whenever you need it. If you would like to discuss your concerns further, or are interested in learning more about the EAP program, please connect with a member of the HR team, or submit a request to our anonymous employee helpline.
1.0
Oct 20, 2020
Recommend
CEO approval
Business Outlook

Pros

There is a 401k and company medical plan. Access to a Mac or PC laptop for business use

Cons

Some clients appear to like the product despite recurring issues with speed / access issues. Sales management takes micro management to the extreme and will drive you insane. You will have ZERO work life balance. 85% of the Strat sales team is not coming anywhere close to their number. You will make very little comp here. Wildly unequal territories show 2-3 reps succeed while the rest starve. Management has forged a toxic culture founded in bullying and will not respect your time off (even if you are allowed to take any)

avatar
Wrike Response
5y
We appreciate you taking the time to provide feedback on your experience at Wrike. There are some specific areas where we would like to provide clarification. Of our current team, 80% of our Strategic Sales Reps are hitting or exceeding their quotas and enjoying our uncapped commission plan, which includes accelerators that allow you to over-earn on your commissions. Wrike has quickly become a go-to software for fortune 500 companies, and getting there has required a lot of hard work and tight deadlines, from Wrikers who are doing the best work of their lives. This is why we encourage our team members to take advantage of our unlimited time off, so they can unplug and recharge This message was emphasized when our VP of People Operations reminded all of our Wrikers to continue to take any planned time off, even if vacations have been cancelled or postponed due to COVID. We have already added several new members to the sales leadership team in recent months and will continue to bring on experienced leaders as we scale. We encourage our alumni and current employees alike to share their feedback with our HR team. If you wish to further discuss your experience, feel free to speak with your local HRBP, or contact us at hr-us@team.wrike.com.
Viewing 10 - 12 of 614 Reviews

Glassdoor has 646 Wrike reviews submitted anonymously by Wrike employees. Read employee reviews and ratings on Glassdoor to decide if Wrike is right for you.