Question 1

Is XPO a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at XPO have rated their employer with 2.9 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of XPO employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at XPO now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at XPO.

Question 2

Does XPO pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at XPO with 3.1 out of 5 stars based on 47 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at XPO.

Question 3

How happy are Customer Service Representative CSR professionals working at XPO?

Accepted Answer

65% of Customer Service Representative CSR employees at XPO would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Customer Service Representative CSR professionals have also rated XPO with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.1 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at XPO?

Accepted Answer

Freight Operations Supervisor (136), Operations Manager (115), Dock Worker (110), Operations Supervisor (107), Material Handler (106), Customer Service Representative (92), Manager (86), Truck Driver (86), Account Executive (80), Forklift Operator (70), Supervisor (64), Warehouse Operative (63), Warehouse Worker (60), Account Manager (55), Customer Service Representative (CSR) (48)

Question 5

What are the pros of working at XPO according to real employee reviews?

Accepted Answer

"good on military leave and good pay" ((in 468 reviews)); "Good benefits and overall package was competitive" ((in 328 reviews)); "He people I work with are great and I enjoy the challenge of my job." ((in 303 reviews)); "Great opportunities for career growth and development at all levels including established apprenticeship and graduate schemes!" ((in 109 reviews)); "Great management and leadership!" ((in 105 reviews))

Question 6

What are the cons of working at XPO according to real employee reviews?

Accepted Answer

"Fast paced environment and long hours (in some areas) may not be for everyone." ((in 180 reviews)); "No work life balance Find out next start time when you finish your shift Favourites get better runs/jobs" ((in 123 reviews)); "Arrogant and Incompetent Managers, who just knows to dump all the task at once and assumes their subordinates to finish all at once." ((in 87 reviews)); "No training for any departments" ((in 81 reviews)); "No communication from top down." ((in 67 reviews))

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