Xero reviews

3.5

58% would recommend to a friend

(1,646 total reviews)
avatar

Sukhinder Singh Cassidy

51% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Outstanding flexibility, with the ability to work from anywhere. Strong initiatives that ensure engagement and promote a healthy work-life balance.

Cons

Several upper management members appear to have advanced primarily due to tenure rather than meeting the key criteria for their roles. The company is excessively siloed, making it difficult to determine whether work is being duplicated. People leaders and line managers often focus more on their individual success than on mentoring and providing constructive feedback, leaving junior employees without adequate career development opportunities. The "performance culture" that they are looking to inspire seems to be having an adverse impact in terms of ensuring long term prosperity of the company, through disenchanting those that are looking to help the company grow without the platforms to perform and incentivising managers and those higher in the food chain to only thing of themselves and not their direct reports.

3.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Very active, challenging, lots of good professionals.

Cons

The culture changed a lot after the new CEO joined the company, I would say that for people joining in now, it would be a great place to work. However for people who lived the culture before the new CEO the change came for the worse.

3.0
Dec 17, 2023

Lost their shine

Recommend
CEO approval
Business Outlook

Pros

There are great people there.

Cons

The layoffs ("Reset") killed culture and let a lot of good people go, whilst lumping the rest with more work. Unstable company financials.

Viewing 316 - 318 of 1,646 Reviews

Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.