Xero reviews

3.5

59% would recommend to a friend

(1,638 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 7, 2025

Set Up to Fail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are nice, work is interesting, willingness to try new things.

Cons

People are actually not that nice behind your back. I was really excited to start this job, but that quickly changed. I received absolutely zero onboarding, training, or explanation of critical processes, then was disciplined when I made errors. I was told that there was an expectation that I would 'hit the ground running' because I was more senior, however, no one would be able to hit the ground running with zero context and zero education on process. I was only 4 months in when I was told I was going to be put on a pip. This is after my first two months were preoccupied with back to back (unpredictable) personal matters - natural disaster in my area and a death in the family. So in one breath I was told they were flexible and understanding of my position, but in the very next breath I was being scolded for not knowing how to do everything. Again, with minimal support. I was also told that I was asking questions that were too basic. So let me get this straight, you want me to automatically know how to do everything with zero errors less than 4 months into a new company without the benefit of being able to ask questions? On top of all of this, I regularly worked 12+ hours days, including weekends. I was constantly glued to my phone fearing I would miss something, especially after the feedback I had gotten.

3.0
Oct 10, 2023

X

Recommend
CEO approval
Business Outlook

Pros

The culture was great at one time before new changes

Cons

Xero had to downsize and most of the culture was gone.

2.0
May 18, 2023

Good teams held back by micro management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team culture and work life balance. Pay is okay. Our product is exciting work but with unnecessary challenges.

Cons

Terrible micro managing from team leads and engineering managers. Decision making takes far too long for simple things that can be resolved with a quick conversation. We have some pretty technical team leads that sometimes forget their role should be people focused rather than trying to play engineering or architects they impaired product development more than enable the engineering team members from delivering good solid work.

Viewing 40 - 42 of 1,638 Reviews

Glassdoor has 1,731 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.