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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,646 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jul 3, 2016

      Ambitious but disconnected from reality

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A big team of excellent thinkers is nothing Xero is short of. Over the years Xero has done well to employ enthusiastic individuals hungry for the challenge of delivering a great product experience.

      Cons

      In general there was too much drinking the Xero Kool-Aid, ignoring competition and ultimately a lack of focus amongst certain teams. Questionable innovation seems to take place and the product seems to be the 'same but different' to other accounting tools with little in the way of meaningful business insight on offer.

      avatar
      Xero Response
      10y
      Thank you for your feedback. While it is always our aim to dream big and disrupt ourselves, we realize that there is work to be done to keep improving our product for the benefit of all the small businesses whose lives we want to improve and we remain committed to doing that.
      2.0
      Jun 28, 2016

      Growing pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The tactical teams at Xero are made up of some of the nicest folks around. You'll use Google Hangouts to bond regionally and internationally - helping form critical relationships.

      Cons

      Company is undergoing an extensive shake-up in the US. Some departments are sheltered, whereas others, like Marketing, have yet to find stability.

      avatar
      Xero Response
      10y
      Thank you for acknowledging some of the great things about Xero - our people and the strength of relationships formed both regionally and internationally. We understand that change is unsettling. Tools like Officevibe that we have just launched will help us to better understand the pulse of all areas in real time and focus attention on pain points as they arise.
      4.0
      Jun 27, 2016

      A good place to grow

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment. Engaging and open culture with relevant values system. Room to grow and move up within org. Senior management seem to share strategy and give high level sense of direction to business. Feel involved in moving org forward.

      Cons

      Very high expectations of output have lead to impacts to work/life balance if you don't self manage. I think starting salaries for some ground floor positions are quite low, but due to ability to move up within org the power is still with the individual.

      Viewing 1522 - 1524 of 1,646 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.