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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,647 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 10, 2016

      Needs some maturity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Xero has some of the smartest people you will work with and you will also get your hands dirty with new technology. I definitely got to push my technical boundaries with this job and will value the experience I gained there. Xero also genuinely cares about its employees. They make great effort in managing work/life balance and providing tangible benefits to working for the company. This is a rarity in a tech company and one Xero should be praised for.

      Cons

      Xero is a company that acts like a teenager: They want to play with the big kids, but they lack the maturity and discipline to do so. This is most evidence by the disconnect from the Wellington HQ and other offices around the globe. Policies and processes hinge on HQ's involvement and, while they try to provide autonomy to other teams, this falls over as because a lot of work still needs to be approved by Wellington's oversight. This lack of maturity is also evidenced in the silo-ing that goes on from office to office. You'll find a tight culture in each office you visit, but there's a lack of connection between the different offices across the globe. This leads also to an imbalance of opportunity. Unless you're willing to move, you could quickly hit a wall depending on the kind of work being done in the office you get hired in.

      avatar
      Xero Response
      9y
      Your comments certainly reflect the challenges of being such a fast growing global company. We don't always get it right but we firmly believe in learning from our experiences and some senior hires that we have made in recent months will be key in helping us mature in our organizational development
      5.0
      Mar 9, 2016

      Big company with a big heart

      Qa analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Lots of opportunities to try different roles in the company, because it's still growing even bigger there's new teams and roles opening up all the time * Management actively keeping the culture the same as it was when it was a small, passionate, startup company - valuing highly it's people and their skills, ownership over your work, and beautiful software * Great office to work in with quite a few bonuses - free barista style coffee, cooldrinks, fruit. Facilities people are wonderful and take on board suggestions if possible. * Great LTI program with shares, excellent salary packages. * Fantastic team building events, including a big conference in Wellington that the development team gets to go to, which is a highlight of the year.

      Cons

      * No free parking in Auckland, though there are public spaces available for a bit of a walk * The challenge of being in a market that's so competitive, is the company needs to move fast and often make big changes to redirect their efforts to meet what customers want. That might mean changing teams every now and then, or parking software to work on something more urgent. This can feel a bit frustrating in the short term but better than working on something that's not really useful to the customer.

      2.0
      Mar 8, 2016

      Hipocritical culture and underqualified managers

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance. Cool offices and facilities. Personal budget for education. Growing cloud company.

      Cons

      Hipocricy is a part of the culture. Salary is considered as the least important motivator and consequently salaries are pretty average if not low. The opportunity to solve challenging problems and work in awesome company is considered to be already a reward, so you don't need more money in addition to it... A lot of meaningless positions are being created and many weird promotions are happening while people who push everything forward get no more than "thanks for great job".

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      ReviewsXero reviews

      Glassdoor has 1,740 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.