Xero reviews

3.5

58% would recommend to a friend

(1,645 total reviews)
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Sukhinder Singh Cassidy

50% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 1, 2017

Be a ‘yes man’ and have a face that fits.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best product on the market. Well equipped office. “Hip”

Cons

The phrase “xero is rapidly expanding and isn’t a work place for everyone” gets thrown around a lot - like this is an excuse for how they treat their staff. They do not believe in their own core values.... specifically the ‘be human’ core value. You’ll notice that a lot of the good reviews are by people who no longer work at Xero... surly that says something? Promotion isn’t always rewarded to the best person for the job. They don’t trust their staff. This years sales targets are unrealistic.

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Xero Response
8y
Thank you for sharing your experience as we appreciate your candid feedback. We are certainly not perfect, and your feedback helps us continue to improve. We are focusing heavily on learning and growth for everyone in 2018, including Managers. We believe this emphasis will help us engage, retain, and grow great teams. -Julie
1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing at all. Toxic positivity.

Cons

Someone should seriously look in to the customer experience leadership team in Melbourne. Maybe give them a knowledge test and see who passes. I know 2 managers should be able to, but with the other 2 I'm not sure about 1, but I can 2000% sure that the one team leads who's name starts with a ' H' will fail. She doesn't know anything. Doesn't do any work, all I have seen is she doing online shopping or playing worddle or she waste time at meetings. She was an absolute bully !!! She micro manages. I think. She favours people who suck to her, and bullies the rest until they do.

1.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, uumm not much else

Cons

I was very underpaid for a long time, I wasn't aware how bad it was, which is my fault for not researching or asking my peers but my managers would have know i was way below the median and way way below what new hires were being paid. They never said anything, I just kep getting 1 to 2% every year and was told that was all there was, despite always being given goon feedback.

Viewing 250 - 252 of 1,645 Reviews

Glassdoor has 1,738 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.