Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

46% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 714 reviews)); "Benefits were good and then" ((in 373 reviews)); "Work Life Balance is good and there is room for growth" ((in 332 reviews)); "Brand name and great training" ((in 234 reviews)); "Depending on manager it can be flexible (work from home, holiday purchase scheme etc)" ((in 184 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 614 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 377 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 242 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 186 reviews)); "Constant reorganizations and layoffs." ((in 181 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

46% would recommend to a friend

(9,139 total reviews)

Louie Pastor

89% approve of CEO

33% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Aug 19, 2018

Senior Instructional Designer

Senior instructional designer

Recommend

CEO approval

Business Outlook

Pros

Great team, flexible work schedule and ability to work remotely, decent benefits - health care / vacation / dental / vision. Lots of experienced and knowledgeable people, our building has a new cafeteria/gym/ relaxing space.

Cons

Infrastructure is aging and not updated - slow server connection speeds, minimal computing power, office space and ventilation system is struggling in places. Layoffs are common and just happened again. Length of service benefits have been cut over and over, so what you work for today may not be there tomorrow. With all the changes to the board and CEO, the "new direction" is to outsource everything and lay off all the people who know how to make things work well. But this is the same old direction we tried 15 years ago, that didn't work. Soon there will be no one left at Xerox who understands the day-to-day business and how to make products - all the experienced people will be gone or working for vendors.

5.0

Aug 16, 2018

Great company culture. Focused on employee development.

Administrative

Recommend

CEO approval

Business Outlook

Pros

Company provides great opportunity for career advancement. Many of the current managers started from entry level positions. Work is hard however, nothing worth achieving comes easily.

Cons

Turnover in the sales organization has been constant. No work from home flexibility available.

Xerox Response

7y

Thank you for your review. Yes, we have the BEST employees and our employees interface directly with our customers. Great customer service requires human interaction and AOT still maintains the human interaction over the automated robot customer service seen elsewhere. We want to promote from within whenever it's the best decision going forward. This helps keep the talent pool inside the company growing. Yes, we do have turnover in sales and we keep working on ways to lower it each year by hiring the best candidates and giving them outstanding training to be successful.

1.0

Jul 12, 2018

Life inside a dying company

Engineer

Recommend

CEO approval

Business Outlook

Pros

Still a few good people around. Work life balance is good if you don't need to be energized / excited about the work part (if for no other reason than management has largely given up, so most individuals are free to choose how much time they put into their work vs. home life).

Cons

Lack of leadership / vision. It's been over 2 months since the new CEO was appointed in a (minority) shareholder-led revolt. In that time, we have received zero direction other than "keep doing what you're doing" and vague suggestions that direction will be changing in the future. Morale is non-existent. Extreme & continuing reductions in force over the past 10+ years have eliminated much of the engineering and marketing capabilities of the company. It is likely past the point of no return now -- too much knowledge has already left, or is embodied in people so near retirement that it will never be passed on to new employees (even if the company was hiring any). Future product development spending is fragmented and unfocused. There is simply not enough money to fund both ongoing engineering for existing products, and be successful at developing new ones. This is starving the future revenue pipeline and virtually guaranteeing the eventual demise of the company.

Viewing 466 - 468 of 9,139 Reviews

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Senior Instructional Designer

Great company culture. Focused on employee development.

Life inside a dying company

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