Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 368 reviews)); "Work Life Balance is good and there is room for growth" ((in 332 reviews)); "Training was good and lots of help if you needed it" ((in 236 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 620 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 372 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 233 reviews)); "Constant contraction and layoffs." ((in 193 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 187 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,135 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews

1.0

Mar 6, 2014

High Stress, Stagnate or reduced Salary, Increased Workload...year in-year out.

Director

Recommend

CEO approval

Business Outlook

Pros

Fairly decent salary and work from home.

Cons

Yearly furloughs (amounts to 2% pay cut), Layoffs several times per year decreases morale and increases work. Most recent layoffs (Feb/Mar 2014) cut muscle, not fat. Projects and customer commitments can't be done now without experienced personnel. Knee-Jerk management sending everything off-shore. Chance of losing government & healthcare contracts where US-Only is Required. Most managers now have bleak outlook of company as a whole. Everyone updating their resumes.

1.0

Feb 21, 2014

I was a slave in a corporate plantation.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I enjoyed and respected my trainers. They are really great it is unfortunate that they too are slaves to the ego maniac that runs the place.

Cons

Slavery wages, being told you can't use the bathroom except on your break, constant threats of further pay reductions if you cannot make an angry and swearing customer happy.

1.0

Oct 6, 2013

Draconian

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Lots of available hours, ample overtime. Colorful staff. Opportunities to meet random interesting strangers over the phone. Lots of lovely trees surrounding the office to look at from your cubical stall. Kiebo Cafe eggrolls.

Cons

Terrible incentive pay system based around cutting employee wages for poor reviews rather than providing positive incentives for excellent performance, clearly designed as a ploy to reduce wages whenever possible. Unsupportive supervisory staff (A few exceptions.) Poor corporate culture based off of a "fake it until you make it" attitude Mandatory overtime. Constant turnover and absenteeism. Few advancement opportunities. Childish supervisory staff more concerned with making their job easier than supporting agents on the floor.

Viewing 169 - 171 of 9,135 Reviews

Jobs at Xerox

receptionist / front desk

Xerox

Xerox reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High Stress, Stagnate or reduced Salary, Increased Workload...year in-year out.

I was a slave in a corporate plantation.

Draconian

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