Yelp reviews

3.2

48% would recommend to a friend

(5,980 total reviews)
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Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

remote, low pay , yelp is dying

Cons

Low pay , barely anyone makes past the 6 month mark.

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Yelp Response
2mo
Thank you for sharing your feedback with us. While we're glad to hear that you're enjoying our remote work model, it's disappointing that your overall experience has been anything less than what you had hoped for. A career in sales of any kind, whether at Yelp or at other companies, comes with a fair set of challenges, and we focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. Our compensation package is designed to support our employees' physical and mental well-being and focuses on what our employees value most, which is total rewards. This includes health benefits, 401(k) matching, paid time off programs, family forming support, and mental health services, to name a few. Each employee's story and perspective are unique, and it only makes sense that we offer benefits and perks to support every part of them. In addition, our goal is to be as transparent as possible about the rewards and growth opportunities that come with the Account Executive position. There are 12 tiers in the Local Sales path, each unlocking a higher title, salary, and/or new bonus structures. Because you’re unlocking higher salaries and bonus structures with each promotion, you’ll get paid more in year 2 for doing the same amount of work you did in year 1. We encourage you to lean on your manager about some of the concerns you're having so we can find ways to support you better.
1.0
May 12, 2026

Billion Dollar Bully

Recommend
CEO approval
Business Outlook

Pros

Work from home (not really remote because your manager will be breathing down your neck every 6th minute the phone is not ringing.) Greta benefits and PTO

Cons

Complicated commission structure, manager must like you or you will be fired for almost any reason, constant cold calling overworked accounts, my entire team turned over before the end of year one, a mental prison for not nearly the amount of comp they promise to pay you. The amount of mental exhaustion selling a product that ends up getting canceled on within the first week or month of selling it does not give you in confidence in what you are selling. Anticipate the pushiest sales position you’ve ever experienced. Many virtual meetings with cameras on and brainwashing you into their system. Go watch “The Billion Dollar Bully” documentary before considering the position

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

free lunch strong sales foundation

Cons

sketchy objection handling con like tactics

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Yelp Response
2mo
Thank you for sharing your feedback. We're glad to hear that you found the Account Executive role to set a strong foundation for your career in sales. However, we have a zero-tolerance policy for unethical behavior, and our playbook has always instructed our folks to communicate our product clearly and accurately. We coach our Account Executives to remain persistent, without being pushy. They do that by providing value for the business owners they speak with. We invite you to share more details of your experience by emailing us at employeefeedback@yelp.com. Thank you again for your feedback, and we wish you the very best in your next role.
Viewing 52 - 54 of 5,980 Reviews

Glassdoor has 6,234 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.