Yelp reviews

3.2

48% would recommend to a friend

(5,980 total reviews)
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Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Training - Relationship building - Sales Skills - Tactics - Rejection Handling

Cons

Read Advice to find out

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Yelp Response
1mo
Thanks for taking the time to share your feedback on your 8 years with us. We're glad to hear our training helped you build a strong foundation in sales and relationship building early in your career. However, we're sorry to hear that your experience overall was anything less than what you had hoped for. Honesty and transparency in sales are things we coach from the very beginning, and we have a zero-tolerance policy for unethical behavior. With that said, we know the Account Executive role is demanding. While we understand it can be challenging to be held accountable to specific metrics on a daily basis, we know that this is the best way one can be successful in sales. In addition, we focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, and mental health and wellness services, to name a few. We take feedback like this seriously, and we will share your notes with our leadership team so we can keep making improvements. Thank you again for your many years of hard work and resilience, and we wish you the very best in your next chapter.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training and some perks

Cons

The leads are weak. You’ll be calling the same leads that have been called by previous reps 100+ times

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Yelp Response
2mo
Thanks for taking the time to share your feedback. We're glad you enjoyed the perks and found our training program helpful in building your sales skills. We hear your frustrations. Sales is definitely a tough job, especially since business owners get so many calls from different salespeople every day. Because of this, we expect that their first reaction to a sales call will often be a "no". That's why we focus so heavily on our training, curriculum, and the ongoing coaching our managers provide to their teams. When reps stick to what they learn in training, they can successfully connect with business owners and share the true value of Yelp. We appreciate the hard work you put in during your time with us, and we wish you the best of luck in your next role.
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing great! Provided Apple lap top

Cons

Extremely micromanagement! Every hour check on you!Very demanding job !High Sales Quota ! Low basic salary and commission is not possible to earn!

avatar
Yelp Response
2mo
Thank you for sharing your feedback with us. We're sorry to hear that your experience on our team was anything less than what you had hoped for. During the interview process, we go to great lengths to set realistic expectations about the challenges that come with the Account Executive role because it's important to us that everyone who comes on board has a solid understanding of the highs and lows that a career in sales brings. With that, our management style at Yelp is very hands-on, and to some, this might feel like micromanagement. However, our goal is to provide ample support to our teams as they learn new skills and practice new tactics. Finally, we understand that being held to specific metrics is challenging. However, we know that this is the best way one can be successful in sales. We know this approach is not for everyone, but we've created a successful and supportive environment through this strategy.
Viewing 49 - 51 of 5,980 Reviews

Glassdoor has 6,234 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.