Yelp reviews

3.1

48% would recommend to a friend

(5,979 total reviews)
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Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Yelp has an employee rating of 3.1 out of 5 stars, based on 5,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Trendy tech office with all the perks; food, baristas, ping pong, video games, after hour kegs. Decent base salary, generous commission, Cadillac medical plan, dental, flex spending, 401k, stock plan with options, vacation. Great culture, progressive, tolerant, celebrates all successes, super limited overtime (they just don't wanting you working past 5:30), happy hours, outings etc... Youthful office with high energy.

Cons

Pretty much everyone starts as an AE for SMB. It's hard. It's a high volume sale with high metrics. You can't slack off on this job. There is favoritism and it's unchecked. You can switch teams but you need a mentor in-house or you can't move up. Executive management is not transparent enough. Anyone who Googles Yelp gets more information from Yelp management than employees do. It can sometimes be frightening so you have to try and not obsess over it. Some managers are too immature and interaction with them can be off putting.

1.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Usually I love my job, I love the people I work with, I love the opportunities available and I feel like management gets it right the majority of the time.

Cons

Unless it happens to be -55 degrees outside and you're informed that despite most of the city being shut down, your office will still be open and you're expected to come into work.

4.0
Mar 19, 2013
Recommend
CEO approval
Business Outlook

Pros

It's in the city. Engineers are self-directed and management is horizontal. Engineers are friendly, have a strong sense of humor, and are happy. The company thoroughly has faith in that you're self-driven and will get your stuff done. This is a big gamble since some engineers may take advantage of this, but from my experience most engineers still work hard and are dedicated to the success of the company. They're liberal in terms of working from home and coming in whenever you want to. There are unique opportunities available in specific areas as this company continues to grow rapidly, especially for engineers interested in search, spam detecting, machine learning, and data mining.

Cons

The awkward division between sales and engineering which is obvious by reading other reviews. The culture and goals of each are completely different. They might as well be two companies. None of this gets explained to you. Yelp is a sad place for designers or design-minded folk, at least for the time being. Yelp hires very few real designers and leaves most design work to product managers, who typically only have a technical background. Being a public company forces product to give priority to short term revenue over building a great products. For example, banner ads are all over the site, and many of these ads are not only ugly but directly contradict Yelp's mission of connecting people with local businesses (e.g. Taco Bell). In many ways Yelp is very corporate, as much as they would hate to admit it. Terribly inefficient workflows and outdated internal tools are maintained despite constant griping. Important decisions often go unquestioned. Quality is not job one. The politics of priority or "MVP" prevent good ideas from even seeing the light of day.

Viewing 10 - 12 of 5,979 Reviews

Glassdoor has 6,233 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.