Yelp reviews

So this is where it gets fun...you are a telemarketer. They try to dress it up as warm calling because they already have a Yelp page but you know you are calling business owners, disrupting their day to try and hock expensive advertising What they expect is 2 pitches, 3 appointments, 65-80 calls per day and 2 1/2 hours talk time. The problem is they covet pitches SOOOO much that you end up completing pitches you know won't close so you can hit their pitch expectations. Pitching 10 times or less can easily get you fired. Not hitting quota enough can get you fired. Not smiling enough, you guessed it, fired. It's a high pressure environment filled with loud music, cheering, and screaming. They try to overcompensate for how crappy the job really is by giving you freebies and acting like this is a dream job. They say territory doesn't matter, but it SURE does. Get some place in rural Michigan, let's see how long you last. If you get that territory you will end up spending hours explaining what Yelp is, struggle to find good pitches, and if you close deals they will be low inventory so you get basically no revenue. If you get a GOOD territory that's half the battle. Most territories have been picked clean. The size of the territories continues to go down because they are hiring so many people. The ones making huge amounts of money have NYC, LA, Chicago etc. They make it seem like you too can make 10k commission checks. If you do get a good commission check, chances are you will struggle the next month because you worked all the good leads, now have to trudge through garbage for months until you get a territory change. Business owners are going to hate your guts. They get calls so often that once they hear Yelp they hang up. Call a bit more and they will block you, forever closing off the ability to talk again. There is a ton of hate around Yelp as well and lots of claims that they are extorting business owners. It's not true, but tell that to the angry man on the phone screaming at you. Until they change this mantra of pitch 800 times a month, things wont get better. They are hiring idiot kids out of college that couldnt get a job elsewhere to man the phones to chat with business owners that have been in their professions for 80 years. Somehow they have to act like they know what's best for them. Managers will tell you to be super pushy to the point that the business owner will be totally turned off and never answer your call again. They want one call closes consistently which is illogical. The way they want you to pitch is WAY too needy. Basically peppering them with why don't you want to get started? What is there to think about?

*This is just for Acct Executive position, I'm sure it'd be awesome to be NOT in sales in this company* -Your success depends on what territory you are randomly assigned in training, though they will try to convince you otherwise. When it comes time to switch territories, only those who succeeded in their first territories (i.e, southern cali) will get the even better territories, justified by "We want to give our best territories to our best reps" and you will be stuck in a countless cycle of shitty territories and constant fear of not hitting quota. I saw reps who were taken out of their golden territories for whatever reason and failed once in a normal territory. Someone who won "the bleeder" - top rep in the office for a month - got changed into a different territory and they were fired 2 months later for low performance - HA! -Cold calling sucks, you will get yelled at, cursed at, hung up on, etc. Either that or business owners will use you as customer service and string you along and then you'll end up never hearing from them again/chasing them. -Feeling of guilt after selling business owners advertising they do not really need -If you sell a ton of packages and get commission for them, if that client cancels you get "chargebacks" and will end up owing the company money -No variety in what you sell, it's the same pitch, same phone call, over and over and over again...hard selling and not consultative selling, so you feel like you are just out to get people's money no matter if you really believe the ad product will help their product or not. -Have the same exact quota no matter where your territory is geographically - 20k quota for San Francisco, CA territory and 20k quota for a random county in Arkansas - fair? No. - If you miss quota you will get put on a "performance plan" with 1-2 weeks notice that if you do not hit a certain number within that period of time you are fired. -New classes of 30+ people are hired each month, and around that same amount are fired or quit. - they say that they pay you salary, but that is a lie. They make you fill out a sheet each week that says how manY HOURS you worked for that week. If it says you worked more than 40 hours you will get in a lot of trouble as legally they will need to pay you overtime, so you either have to "ask for permission" from your manager to work more than 40 hours (which they will never agree to) or you have to lie on your worksheet, which every single person I knew did, because everyone works at least 45-50 hrs a week. Which means you are not getting paid for the hours you put in and forced to lie. PS if you think I am making this part up, just wait! :) On your paycheck it actually even has your "hourly rate. " -VERY hard to move your career forward. You will always be a salesperson if you start in sales. Their "promotions" (Associate Acct Exec, Junior AE, AE, Senior AE, Elite) are all the exact same job, just your base salary increases a bit each time and at junior AE you start to be able to make commission. It is VERY hard to move into a different department. You can possibly be a manager at some point after hitting AE but that is very hard to do/competitive and you are still in sales. - you will have to watch inexperienced, younger, less talented people you started orientation with or a rookie make tons of money right next to you if they are assigned a good territory, while you are stuck not even making commission on a 33k "salary". Not motivating at all, just makes you search for a new job. -Less than half the office has been there for more than a year - there's a reason.