Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 5, 2018
Recommend
CEO approval
Business Outlook

Pros

At Zayo you'll get to live out your Fortune 100 fantasies by pretending you work for a highly successful tech company ("Look, free lunch once a month!") while in reality dealing with a unique brand of dysfunction that will make Trump's White House look normal. You'll learn what it's like when the kindergartners run the classroom, as the executive team (VP and above) have an astounding lack of emotional awareness that's apparent at every company-wide call (really, you can't tell be transparent about why the #2 exec in the company left?). And if you get bored of hours-long meetings about how everyone's too busy to get anything done, then you can always jump in the toxic cesspool that is the constant rumor and coworker-bashing mill. Yes, those whispers you hear throughout the offices ARE about your fellow Zayo-ites, and since you can't beat the gossiping, you might as well join in! Bored of that? Watch as 20 year veterans of the company have their dignity stomped on ("Why would we pay out his 5 weeks of accumulated PTO at separation, it isn't even required by LAW!"). Isn't life at a wannabe Fortune 100 fun?

Cons

Oh, did I mention there's no coffee?

1.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

None! And everyone is finally seeing it.

Cons

As you can all see from the fiscal Q1 report and stock crash today, Dan Caruso dictatorship management style is finally crashing. Him, Sandi Mays, Jack Waters and their other arrogant minions who have thought over the years they can treat employees and customers like second class citizens, are finally seeing the results of that. Acquiring companies, forcing all their veteran employees out, leaving it to 22 year old interns to run, is just genius. Those who do survive, you under pay, over work, hand cuff them with lies of a golden parachute in the way of RSUs that never get paid out in full, and you expect high performance? Employees leaving in droves, customers leaving in droves, and sales folks and channel partners doing all they can to either leave Zayo or switch customers to another carrier. Dan and Sandi hating all sales and channel partners thinking customers will buy using Tranzact because according to the all powerful Sandi Mays, buying infrastructure is just like buying shoes online. WRONG!!!! A sales comp plan that no one can explain or understand, sales management only caring about one thing and one thing only, lying to Dan Caruso that all is well in hopes of getting RSUs. Pretending that you are now going to be channel friendly with the partner community only doing all you can take over their customers and kicking out the partner. Cutting employees salaries because the mighty RSU program will make up for it. Thinking that creating a vertical sales channel will fix the sales problems??? BIG FAIL! And last but not least, creating a culture that employees literally hate coming to work in. I would venture to say 90% of Zayo employees hate working there and are only taking advantage of a small pay check while doing something else on the side, or figuring a way to get out. It is sad!!!!

3.0
Apr 16, 2016

doesn't always end well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company that I enjoyed working with for 3+ years. 1st level supervisor was great as well as co-workers. Truly enjoyed working there

Cons

Was laid off with no notice. Literally got to work and was told I'm being laid off right there and to turn everything in. They took all vacation, stocks and benefits and the "severance" package was just another 1 weeks pay. After years of sacrificing family time, holidays and weekends to make the company successful it was a real blow to the gut.

avatar
Zayo Response
10y
I’m glad you enjoyed working at Zayo. I’m sorry your departure from the company didn’t meet your expectations. It’s tough for us to make decisions that affect people’s lives and livelihoods and we try to handle reductions with empathy -- though we need to improve in this area. While severance packages are currently based on tenure, we are taking a look to see if adjustments might be appropriate to bolster severance terms in certain situations. There is one inaccuracy in this review, regarding the 1 week severance, the lowest severance was 2 weeks. If you feel that there is an error in your severance, please reach out to PCB. Zayo ambition is to create secure high-paying jobs at a steadily growing rate. Our track record in doing this is strong. Acquisitions, at times, create disruption. Some projects create work in certain geographies for a period of time, but the work sometimes subsides years later and reductions must be made (though sometimes relocation to other geographies is an option). Thanks for your feedback.
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Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.