Zayo reviews

3.5

61% would recommend to a friend

(1,288 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 28, 2018

Just don't unless you're fresh out of college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zayo lends itself as an excellent stepping stone for young professionals looking to gain experience, however see below for the risks you face if you stay longer than 1.5 years

Cons

Zayo will reward your experience with more work and no pay increase. Your days will soon become so hectic, that you are fearful to eat your lunch anywhere beside your desk, or not check your email first thing saturday and sunday morning, afternoon, and night. You will be persuaded to stay with more RSU's that will be left on the table when you inevitably quit this hectic work environment. Do not take the bait. Working weekends is expected and not thought of as going the extra mile. What was once an entrepreneurial work environment with large success has shifted to what is now known as Level 3 - 2.0. 50 hour weeks turn to 60 which turn to 70 which turn to 80, and if you agree to the work, it will soon be expected as the norm with no "thank you" or, like a normal company, a pay increase. Zayo will chew you up and spit you out, avoid working here at all costs. If I could rate the C&B section below negative, I would, it is truly pathetic.

1.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

You don't have to pay for a gym membership with all the hoops you have to jump through each and every day. Great Cardio Workout with all the dancing around facts and your non-stop Herculean effort compensating for an entirely top heavy yet anemic management team.

Cons

Some of the least talented people you will ever meet in your career somehow have slimed their way to the top. People unfit to lead a team, completely uneducated in what they are responsible for, and absolutely no capacity to step up and take responsibility for their actions. Talk about a swamp that needs to be drained.

1.0
Mar 1, 2018

A total disaster. Don't even bother with Zayo.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zayo has taken away the only pro they had going which was letting people work remotely. They have instituted a new strict policy that anyone within 90 miles of a Zayo office is required to be in the office 5 days a week 8 to 5. There are no pros to working for zayo. Upper management thinks this new policy will help with churn and increase our IRR. The reality is that Zayo doesn't do right by it's customers. They lose touch and don't meet deadlines and then on top of that they increase prices constantly. With the non stop acquisition it looks like Zayo is just panning on buying company after company to make it look like they are highly profitable to investors while the execs just wait to sell everything off eventually.

Cons

Industry low for pay. "bonuses" that are never paid out in full, ever. Expected to work 60 hours a week and take calls in the middle of the night and on vacation. Zero accountablity in the work place because no managers are actually on site. This leads to zero supervision and total chaos in the office. Upper management is smug. Zero chances for advancement or a raise. I know people who have worked for Zayo for 5 years and not received a raise.

avatar
Zayo Response
8y
We believe there are many pros to working at Zayo, one of those being the great people and dynamic work environment. There is a lot of value in creating an environment that fosters teamwork and collaboration -- that doesn’t happen readily with working remotely. This was one of the main drivers behind updating the work from home policy. As part of our new work from home policy, we will continue to be flexible to accommodate occasional work from home requirements on a needs basis, giving managers discretion to allow flexibility for their direct reports under special circumstances (Dr.’s appointments, home situations, etc.). The new policy was implemented to ensure that employees work primarily from an office location unless their function requires them to be outside a traditional office, or they have an approved exception to the policy. We believe having more of our talented employees collaborating on a daily basis will help us improve our execution and meet our goals. We’re encouraged by our performance and progress on bonus and restricted stock payouts, with recent payouts higher than previous quarters. We’ve also made changes to our plan based on employee feedback, including adjusting our payouts such that, executives receive less than the average when we have lower payouts and employees who are lower on the compensation grid are paid out well above the average. We have also focused heavily on promoting from within. In 2017, we promoted approximately 10% of the employee base each quarter. Part of the reason we implemented the new work from home policy is to provide people more opportunities for career advancement. These are all topics we recommend discussing with your manager during your next RAD with your manager.
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Glassdoor has 1,383 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.