Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)
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Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
1.0
Aug 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Zelis used to be a great company to work for as recent as early 2018 but not any more.

Cons

The leadership from top down needs to go. This is one of the filthiest, greediest companies lacking honesty and integrity. They treat the employees horrible. Cheat them out of pay and hard earned positions, any chance moving up in the company does not exist because they bring in their friends and family members to fill the openings. Almost 4 years I gave to this company, applying for several jobs I was more than qualified for and was passed over every time for a friend of leadership or a relative who was put in the position yet lacked training or skill. Your education and experience means nothing at Zelis

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Zelis Response
6y
Thank you. To confirm, we appreciate all associates and integrity is a company value. Regarding your individual feedback, we encourage you to share your suggestions with your Zelis senior leader or People Operations business partner. We are confident in our company mission, leadership and business acumen. We know what is working well from leadership and associates. Like many companies, we will strive to provide better services or solutions.
1.0
Jul 30, 2019

Terrible Place to work

Recommend
CEO approval
Business Outlook

Pros

Summer hours if you can actually sign off on time. Employees who start earlier than others do not see much of a benefit.

Cons

Company hires back employees that abandoned ship for higher positions and higher pay. Does not consider how this makes the rest of the employees who have stuck it out with this company feel. It’s a personal slap in the face to see this happen time and time again. Management promotes management with made up weird positions, and does not promote within their hard working employees. How many promotions must a manager get in a short period of time? This company is very click heavy, and you will not get anywhere unless you know the right people. The work life balance is terrible, and employees often work weekends and nights with no compensation. CEO brags about how much money we make, however, employees see little return. Employee of the month initiative is a joke, and a clear display of favoritism. Morale is terrible with a bully like approach from upper management. There is little to no recognition for employees, and there is little to no respect for them as well. New IT management wants to off shore jobs instead of seeking opportunity within. Pay is not comparable to market value. Resources are always limited, but upper management is always plentiful.

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Zelis Response
6y
Thank you for your concerns. Our organization is evolving for growth. Associates being recognized across the company is positive. Plans are underway to increase leadership and associate engagement. Regarding your path forward and individual concerns, we hope you will follow-up with your Zelis senior leader or People Operations business partner.
1.0
Jul 16, 2019

No respect for employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Summer Fridays - close at 3pm

Cons

After numerous months of surviving under the WORST IT managers in history, there was a glimmer of hope that the new IT C-leader would make some positive changes. He did take away some misplaced power from one, which was good. But, its obvious that the C doesn't believe in diversity on his leadership team. There is a lot of knowledge and skills right at his fingertips. It also appears that he doesnt care about the people, but more about the almighty dollar by off shoring the work.

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Zelis Response
6y
Thank you for your feedback. We care about our mission and people. We believe associates at all levels and titles are important. Your knowledge and contributions are appreciated. To properly address your advice to management, we encourage you to follow-up with you Zelis senior leader or People Operations business partner.
Viewing 352 - 354 of 448 Reviews

Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.