Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)
avatar

Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
4.0
Jun 27, 2025

Good Working Environment

Recommend
CEO approval
Business Outlook

Pros

Flexibility- Unlimited PTO Can safely work remotely

Cons

Life/Work balance can be off. Can't take time off without getting behind. Challenging problems to solve Lots of middle management with different priorities

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Zelis Response
11mo
Thank you for your feedback on Glassdoor – we truly appreciate it! We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. Our ZelisCares Wellness Program ensures that every aspect of a Zelot’s wellbeing is taken care of. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. Take care and thank you for all that you do.
5.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and Good environment.

Cons

not enough room to grow

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Zelis Response
1y
Thank you for your positive feedback on Glassdoor – we truly appreciate it! At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. Along with health and wellness benefits, our ZelisCares Wellness Program includes financial planning and career-development benefits that we urge our Zelots to take advantage of. Thank you for all that you do at Zelis!
2.0
Jun 8, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO is offered up front.

Cons

Quick burn out, lack of training, upset clients, no accountable from management, too many meeting, not enough support and resources for new hires. Expectations for new hires are way to high. Feel like i am being set up to fail. Crap show of a place to work. No one listens to your concerns and will get in trouble once the client Expectations are meet which seems impossible.

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Zelis Response
1y
First off, thank you for taking the time to write about your experience at Zelis. We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. Our ZelisCares Wellness Program ensures that every aspect of a Zelot’s wellbeing is taken care of. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. If you’d like to discuss these or any other concerns you may have further, please feel free to reach out to us directly. Take care and thank you for all that you do.
Viewing 61 - 63 of 448 Reviews

Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.