Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 37 reviews)); "The people I worked with were great!" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 23 reviews)); "Good pay, work with intelligent people" ((in 12 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 17 reviews)); "Management is horrible." ((in 16 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 10 reviews)); "Upper management is dishonest." ((in 10 reviews)); "The team is a bit lean and could use more help" ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (448 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews

3.0

Jun 5, 2025

Good

Powerbi engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

The manager was Unskilled and office politics

Zelis Response

1y

First off, thank you for taking the time to write about your experience at Zelis. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We also believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. We’re disappointed to learn that you feel your experience at Zelis is not representative of this. That being said, thank you for sharing your comments- we truly appreciate your thoughts.

5.0

May 13, 2025

Good company

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Learning Work environment Flexible Timings

Cons

Growth is restricted Not too many tasks in a day

Zelis Response

1y

We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. Along with introducing flexible work arrangements, Zelis provides volunteer time off, and paid time-off. In addition, our ZelisCares Wellness Program supports a better work/life balance for our fellow Zelots through services that enhance all aspects of their well-being. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.

4.0

May 12, 2025

!

Medical billing and coding manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, Holday, Sick time, Summer Hours

Cons

Pay was not ideal, nor was merit increase.

Zelis Response

1y

We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. Along with health and wellness benefits, our ZelisCares Wellness Program includes financial planning and career-development benefits that we urge our Zelots to take advantage of. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.

Viewing 64 - 66 of 448 Reviews

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Client Support Specialist

Zelis

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