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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (448 total reviews)
      avatar

      Amanda Eisel

      78% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      448 reviews
      5.0
      Apr 17, 2025

      Love it

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is great. I love management here

      Cons

      Back to back calls are stressful

      avatar
      Zelis Response
      1y
      Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.
      3.0
      Apr 11, 2025

      Painful Integration from Corporate Buyout

      Ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote Flexible Schedule Great People

      Cons

      Limited Staff Disorganized Blame Culture Rapidly Divesting to India

      avatar
      Zelis Response
      1y
      We appreciate you taking the time to share your concerns on Glassdoor - we take feedback very seriously to help us improve our associate experience. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly.
      4.0
      Mar 27, 2025

      Great company with room for improvement

      Data analyst iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flex PTO (unlimited) Female CEO Donates to charity Great employee support groups/programs

      Cons

      Lack of career paths. Struggles to identify talent and promote from within. Needs improvement with adopting a growth mindset.

      avatar
      Zelis Response
      1y
      We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. We also appreciate your honest feedback about career pathing and internal mobility—this is an area we’ve been actively working to enhance. In fact, we recently launched Career Zone, a new initiative designed to support associate development and career growth as part of our broader commitment to fostering a culture of continuous learning and advancement. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.
      Viewing 70 - 72 of 448 Reviews
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      ReviewsZelis reviews

      Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.