Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Zelis?

54% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 35 reviews)); "The people I worked with were great!" ((in 32 reviews)); "Work life balance is good" ((in 26 reviews)); "Benefits are good." ((in 21 reviews)); "Good pay, work with intelligent people" ((in 11 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 18 reviews)); "lack of leadership; no work" ((in 16 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "In 10 months on the job these managers have made things horrendous." ((in 9 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

54% would recommend to a friend

(449 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

2.9

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

449 reviews

2.0

Jul 6, 2024

This too shall Pass

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

100% remote PTO Ability to learn jobs within other departments

Cons

Micro manage Unable to talk to management to address concerns Workload

Zelis Response

2y

Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. We’re disappointed to learn that you feel your experience is not representative of this. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas. If you would like to discuss your experiences further, please feel free to reach out to us directly at peopleandculture@zelis.com.

5.0

Jul 2, 2024

Great Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful culture of associates all looking to make an impact.

Cons

Current offshoring of resources can be a challenging.

Zelis Response

2y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

5.0

Jun 26, 2024

WFH

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Get to work from home, all major holidays off

Cons

Customer on the phone dont listen to well

Zelis Response

2y

Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! Along with introducing flexible work arrangements, Zelis provides volunteer time off, and paid time-off. In addition, our ZelisCares Wellness Program supports a better work/life balance for our fellow Zelots through services that enhance all aspects of their well-being.

Viewing 121 - 123 of 449 Reviews

Jobs at Zelis

Client Data Specialist

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Client Support Specialist

Strategic Client Executive - RHP

Zelis

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This too shall Pass

Great Culture

WFH

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