Zelis reviews

3.3

54% would recommend to a friend

(449 total reviews)
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Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

449 reviews
5.0
Jun 19, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Work culture was good in this company

Cons

This is a Startup in india

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Zelis Response
2y
Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.
4.0
Jun 17, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

They are very understanding with your personal life situation and encourage work balance life.

Cons

When I first got hired the push this narrative that they don’t operate like a call center but slowly with time things began to change and we were micromanage as a typical call sent. One of the pros was assisting members without felling robotic but eventually that’s what happened.

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Zelis Response
2y
We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.
1.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

little supervision and does barely online

Cons

bad people skills, will harass you and make it seems you are dumb.

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Zelis Response
2y
Thank you for sharing your feedback with us here on Glassdoor - we value every voice. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. We’re disappointed to learn that you feel your experience at Zelis is not representative of this. We urge you to reach out to us directly by putting in a P&C Connect ticket to discuss your concerns.
Viewing 124 - 126 of 449 Reviews

Glassdoor has 465 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.