Zelis reviews

3.3

54% would recommend to a friend

(449 total reviews)
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Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

449 reviews
4.0
Dec 17, 2023

Scaling

Recommend
CEO approval
Business Outlook

Pros

Excellent opportunity to participate in scaling an already successful business.

Cons

Some growing pains and opportunities to improve operations.

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Zelis Response
2y
We are so glad you’re enjoying the wide range of opportunities we offer here at Zelis. Thank you for sharing your thoughts- we truly appreciate it. Two of Zelis’ core values are “Power Innovation” and “Act with Agility”- we are constantly learning and continuously improving. We move and adapt with the speed and technology necessary in the fast-paced, ever-changing industry we operate in. Our Zelots drive our mission to be the leading payments company in healthcare. Thank you for all that you do at Zelis!
5.0
Dec 6, 2023

Great company!

Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Great management

Cons

None that I can think of.

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Zelis Response
2y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it! We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! Along with introducing flexible work arrangements, Zelis provides volunteer time off, and paid time-off. In addition, our ZelisCares Wellness Program supports a better work/life balance for our fellow Zelots through services that enhance all aspects of their well-being. Thank you for all that you do at Zelis!
3.0
Nov 29, 2023

Decent

Recommend
CEO approval
Business Outlook

Pros

For a caller center this is the best pay you’ll find

Cons

There’s high turnover. Too many calls and not enough people

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Zelis Response
2y
We appreciate you taking the time to write us a review on Glassdoor - we take feedback very seriously to help us improve our associate experience. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly at peopleandculture@zelis.com. Thank you for all that you do at Zelis!
Viewing 154 - 156 of 449 Reviews

Glassdoor has 465 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.