Zelis reviews

3.3

55% would recommend to a friend

(451 total reviews)
avatar

Amanda Eisel

80% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

451 reviews
2.0
Jul 25, 2023

Good People, okay company

Recommend
CEO approval
Business Outlook

Pros

Pretty good 401K, benefits are getting better, time off is good depending on your manager. Was a good place to learn and then move on to better things.

Cons

Salary raises are rare and expect to get paid well below your worth. Management can be hit or miss. Some people there really do care about you and your growth others could care less. Company keeps buying up smaller companies even though internally they are in no position to.

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Zelis Response
2y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our associates are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out to us directly at peopleandculture@zelis.com as we are more than happy to discuss these and any other concerns you may have further. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.
4.0
Feb 1, 2023

Great Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great, healthy company culture. In my experience, managers are understanding and respectful of personal boundaries and work/life balance. Like any job, the work-load varies day to day, but overall, it is manageable.

Cons

Everyone is extremely friendly and complimentary, but when it comes down to compensation, it doesn't always add up. It's tough to see bragging about profits and growth and not give that back to employees who deserve and ask for a salary that matches job title and work-load.

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Zelis Response
3y
Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis. If you have specific questions or concerns, please feel free to reach out to us directly at PeopleandCulture@zelis.com.
4.0
Nov 6, 2021

Things are changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Feels like with the new CEO things are changing, getting better, more focused and coming back together.

Cons

Still too many high level, unexplained new associates. Unsure what so many VPs or EVPs do when we need more ground level associates to do the work.

Viewing 169 - 171 of 451 Reviews

Glassdoor has 467 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.