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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (451 total reviews)
      avatar

      Amanda Eisel

      80% approve of CEO

      62% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.1

      Senior management

      3.0

      Career opportunities

      Zelis has an employee rating of 3.3 out of 5 stars, based on 451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      451 reviews
      4.0
      Sep 30, 2021

      A great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros are that there is some flexibility in work from home vs. in the office, everybody is extremely kind. There's the occasional catered lunch during the week and amenities in the building is pretty wonderful. Lots of buzz and new things happening, keeps it fresh.

      Cons

      The onbording process is a nightmare. Even up until the night before my first day, I did not know if I was working remotely or in the office and no one seemed to know either. It was hard to get a straight forward answer. It's not abundantly clear what the chain of command is, so trying to find the right person to go to with questions is difficult until you start learning who people are. This just may be due to the size of the company, but some clearer guidelines would greatly help. There's always change going on, so if you don't like that, this may not be the place for you.

      5.0
      Sep 3, 2021

      Payments is great to work for

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve worked for Zelis for a few years now in the St Pete (formerly clearwater) office and I can confidently say that I’m the happiest now with my employment. Of course with covid many things have changed from when I was initially hired, but working remotely has greatly improved my work/life balance the past year and a half and improved my mental health. Although I don’t see my team in person, I feel like we all work together well and enjoy hearing from each other throughout the week. We are not micromanaged and I enjoy meeting with my boss to go over current projects and discuss my personal growth. There has never been a time that my boss has not been able to squeeze me into their schedule to discuss things if I have needed assistance or guidance. The past 3 years I’ve been given multiple opportunities for advancement and have been able to show my value as an employee, especially knowing a good amount of my suggestions have been implemented. If you have good ideas, there are many people willing to hear what you have to say regardless of your level in the company and they often hold contests to help come up with new ideas. A few other things I’ve enjoyed: - Focus on employee career growth - The new St Pete office is beautiful: Twice a week lunch is ordered for those in the office - Summer hours: paid for by the company - The PTO package: I have more PTO than my friends at other companies, including sick days, and other paid holidays - The yearly holiday party is one of my favorite things I’m hoping we will be able to have again this year - Frequent gatherings with other employees/teams - I love that our new CEO is someone who has collaborated with the company in the past and not some “random” that was hired. (Big plus to finally have a female CEO!)

      Cons

      There have been a lot of changes in the past year and a half. Lots are to be expected, but sometimes it feels like changes are happening and not necessarily being relayed from upper management to employees well with what the long term intent is. We’ve had a lot of turnover with HR which has caused confusion, but now that we have a new HR things have felt much more stable overall. There have been a good amount of organizational changes, but it’s important to keep in mind that we are still a very small, but quickly growing company and goals are likely to change over time. If you are not open to change, Zelis may not be the best fit for you long term. Those who have been able to adapt are truly the ones who have been able to flourish at Zelis over the past few years.

      3.0
      Mar 22, 2021

      tough role

      Negotiator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous pay, summer hours and 401k matching

      Cons

      No flexibility, very strict about using PTO, pretty much required to work after hours all the time, no room for growth.

      Viewing 172 - 174 of 451 Reviews
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      ReviewsZelis reviews

      Glassdoor has 467 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.