Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 35 reviews)); "Work life balance is good" ((in 29 reviews)); "The people I worked with were great!" ((in 27 reviews)); "Benefits are good." ((in 20 reviews)); "Also you can work from home which is a big plus." ((in 15 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 17 reviews)); "lack of leadership; no work" ((in 15 reviews)); "Pay was low Very busy" ((in 12 reviews)); "Upper management is dishonest." ((in 11 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Elizabeth , Saint Pete , Kansas City , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(451 total reviews)

Amanda Eisel

80% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.1

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

451 reviews

5.0

Oct 25, 2019

In it for the long haul...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working at Zelis. The environment is open, friendly and encouraging. I started with this company after a 33 year career in retail, knowing virtually nothing about health care. The training at that time was a little overwhelming, but I was able to learn and keep learning! This company nurtures ideas and encourages people to think outside the box and recognizes the innovators, giving credit where credit is due. The 'family' vibe is amazing and the associates do care about each other-it is very refreshing!

Cons

Because we are growing so quickly, it sometimes seems as if we can't get out of our own way. Change is usually a slow process and sometimes that is a frustration, but you just need to keep at it.

Zelis Response

6y

Thank you for sharing your career journey and accomplishments. We are inspired by your authenticity, compassion and thoughtful review. We look forward to working together through the changes and overcoming challenges. Celebrating our individual strengths, getting to know our associates even better and empowering others is important as we continue to grow.

5.0

May 6, 2019

Zelis Payments is just a workplace, butplace where your voice is heard, a place where your voice is heard!

Provider relations representative

Recommend

CEO approval

Business Outlook

Pros

Renumeration, Employee Benefits, Growth & Mentoring Program, Culturally Diverse.

Cons

My experience to date has been nothing but supportive and positive! The support network is phenomenal!

3.0

Apr 11, 2019

Good place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, good benefits, growing company

Cons

Communication can improve especially around changes.

Viewing 175 - 177 of 451 Reviews

Jobs at Zelis

Client Data Specialist

Senior Director, Strategic Product Solutions

Zelis

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In it for the long haul...

Zelis Payments is just a workplace, butplace where your voice is heard, a place where your voice is heard!

Good place

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