Zendesk Sr. Software Engineer reviews

3.5

77% would recommend to a friend

(96 total reviews)
avatar

Tom Eggemeier

51% approve of CEO

51% positive business outlook

Sr. Software Engineer employees have rated Zendesk with 3.5 out of 5 stars, based on 96 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have a good working experience there. Zendesk is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is great and talented engineering team; flexible schedule and good pay.

Cons

Top level management feels bureacratic. Recently, AI focus means everyone is working harder.

Viewing 4 - 6 of 96 Reviews

Glassdoor has 2,525 Zendesk reviews submitted anonymously by Zendesk employees. Read employee reviews and ratings on Glassdoor to decide if Zendesk is right for you.