Zendesk Sr. Software Engineer reviews

3.5

77% would recommend to a friend

(96 total reviews)
avatar

Tom Eggemeier

51% approve of CEO

51% positive business outlook

Sr. Software Engineer employees have rated Zendesk with 3.5 out of 5 stars, based on 96 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have a good working experience there. Zendesk is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, great people to work with, generally speaking, and reasonable flexibility.

Cons

The company has passed to an acquisition in the past few years, and changed a bit the culture of the company.

4.0
Jan 3, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Culture is very good they care about work life balance

Cons

Nothing yet but wfh shoul be encouraged.

Viewing 7 - 9 of 96 Reviews

Glassdoor has 2,525 Zendesk reviews submitted anonymously by Zendesk employees. Read employee reviews and ratings on Glassdoor to decide if Zendesk is right for you.