Does Zenith American Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Zenith American Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Zenith American Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zenith American Solutions?

45% of Zenith American Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zenith American Solutions 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zenith American Solutions?

Customer Service Representative (14) , Supervisor (8) , Client Services Manager (7) , Pension Analyst (7) , Claims Processor (6) , Accounting (4) , Claims Examiner (4) , Client Services (4) , Senior Customer Service Representative (4) , Staff Accountant (4) , Account Manager (3) , Accountant (3) , Claims (3) , Claims Representative (3) , Customer Service Representative (CSR) (3)

What are the pros of working at Zenith American Solutions according to real employee reviews?

"Good benefits and truly enjoyed the people I worked with over 23 years." ((in 22 reviews)); "Great people to work with" ((in 19 reviews)); "There is good pay and ok benefits." ((in 13 reviews)); "My coworkers are great and work just as hard." ((in 11 reviews)); "great employees to work with" ((in 6 reviews))

What are the cons of working at Zenith American Solutions according to real employee reviews?

"Poor management" ((in 30 reviews)); "There is no training and if your supervisor doesn’t like you they will make your life miserable." ((in 24 reviews)); "Managers and associates bad mouth each other." ((in 11 reviews)); "Bad management, favoritism, back stabbing, gossip" ((in 10 reviews)); "Upper management hires their family members and nepotism is awful." ((in 6 reviews))

What are the top reviewed Zenith American Solutions locations?

San Francisco , Seattle , Las Vegas , Bothell , Alameda , Pittsburgh , Tampa , Oak Brook , Minneapolis , Wallingford , Spokane , Earth City , Indianapolis , Tualatin , Dallas , Houston , Columbia , Oxon Hill , Mendota Heights , Mokena , Washington , Covina , Sparks Glencoe , Englewood Cliffs , Chicago , Saint Louis , Phoenix , Troy , Oklahoma City , Durham

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Zenith American Solutions

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)

Kim Fiori

52% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Senior management

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

281 reviews

1.0

Nov 24, 2017

Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was close to my house and met a few nice people that told me not to be afraid to look for something better

Cons

The supervisors are not trained and treat the employees unfairly and talk down to you. I cried and have seen people cry while working there, I would not recommend for anyone to go there. I'm not shocked to read these reviews, it's sad to know and relate to what people have to say. Conflicts of interest takes place here

2.0

Nov 15, 2017

Disheartening

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is good pay and ok benefits. There are some great people to work with .

Cons

Management and corporate need to be realistic when it comes to their time frames. Calls can take 2 minutes and some a half hour. They need to focus on customer service to the members and getting first call resolution. 1/2 hour lunch is guaranteed but breaks are hard to come by as co workers don't handle their share of the calls and instead wander around not working. And no their behavior is not corrected. Instead those that get tired of it are reprimanded and advised to work as a team.

4.0

Oct 26, 2017

Staff Accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of time off and flexible schedules

Cons

communication between departments could be better

Viewing 223 - 225 of 281 Reviews

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Jobs at Zenith American Solutions

Customer Care Advocate

IT Service Delivery Manager

Remote

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Customer Care Advocate 2

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Zenith American Solutions reviews

Ratings by category

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Benefits

Disheartening

Staff Accountant

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