Zillow reviews

3.4

54% would recommend to a friend

(2,504 total reviews)
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Jeremy Wacksman

57% approve of CEO

49% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of free food. Nice view from the office and good location. Zillow name looks good on a resume.

Cons

Little to no support from managers and supervisors. Management talks a big game but I didn't see them act out the values in reality. The culture is completely lacking in support and training. If you can't hack it, you will be let go. And the bar is set really high, because almost everybody below the manager level is in their twenties and doesn't have a family (or a life!), workaholism was common in Finance. This is just a huge bureaucratic (and publicly traded) company now. How much creativity can really come from that?

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Zillow Response
10y
I'm sorry to hear this. Supporting career development and work/life balance is a huge priority for us, and it's unfortunate you don't feel that you experienced this in your time here. Best of luck in your next job. - Amy (COO)
1.0
Sep 2, 2018

Beware of the smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some pros to this company such as free snacks, free drinks, free lunches, free booze, which some have drank during the day. Beyond that the benefits are pretty good and there are some great individual contributors and team leaders.

Cons

1. Leaders will tell you care and do some things publicly to show it. Spencer truly is a nice guy, and does care about the company. However, when it comes to integrity - the truth is you are an employee, a number, and while they want you to be loyal, it will not be returned. I had seen many great, hard-working people be manipulated and terminated, while some were allowed to walk on water. 2. When a class action wage lawsuit was brought against them, they did what any company would do - paid what they were told and not what they really owed, leaving out employees who should have included but were not named. Is this because they didn't have the money to pay everyone? I believe it comes down to bonuses and stock prices. Don't believe me, look up the executives salary and everyone else's. Yes, executives should be paid more, they have a lot of responsibility, but should that be 300 times more than you? 3. Stay long enough and peel behind the curtains. Hope you don't have to stand up for yourself because HR is not there to get your back, they are there to protect the mothership. 4. Pay has never been very high. Beware that when they decide to bump the pay for a position, your pay may remain the same. Yes, you may have a year of experience and being paid $10,000+ less than the guys and gals who haven't started yet. 5. Their other core values are just words, you are just a number to the org, and unless you are willing to move to the corporate office and are the type of person who only cares about your own success, your career opportunities will be limited.

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Zillow Response
7y
I am disappointed to read your perspective on your time at ZG. We are always looking for ways to learn and get better. Ensuring all employees are compensated properly for all time worked is important to us, and we maintain clear policies and procedures which we assess on a regular basis designed to enable us to do so. We are also committed to compensating employees competitively. We adjust pay as contribution and performance warrant and look for ways to enable employees to move into new roles when they are ready. We also grant all employees, regardless of level, equity in the company as we feel it is important that employees have this tangible stake in the company’s success, and give employees the opportunity to select the type of equity grant they want to receive. If you would like to discuss anything in your review I would be glad to do so, you can reach me at dans@zillowgroup.com. We also have recently added a resource for employees to receive confidential coaching on any workplace issues they are faced with and can be accessed through our intranet.
2.0
Oct 11, 2022

Don't Do It

Recommend
CEO approval
Business Outlook

Pros

Some great coworkers. Excellent health insurance coverage and parental benefits.

Cons

If you are beginning your career at Zillow and growing within, expect to be perpetually underpaid and never rightsized. Zillow classically "grows" their employees by giving them additional responsibilities or even completely new roles without formal promotions or pay raises for months. Once those promotions do occur, compensation is nowhere near what they would hire an external employee with the same skills. Leadership is nonexistent. Nothing but posturing, grandstanding. The "incredible culture" is a farce and purely for show. The executive leadership team is comprised of bullies with unchecked ego and arrogance and they are largely incompetent. Zillow is constantly attempting to iterate new ideas with shockingly little thought or intention resulting in the dissolution of teams left and right, hence the colossal failure of Zillow Offers. You will not have a voice at this company, you will not be compensated equitably, you will not even be treated with respect, you will simply be a cog in the floundering machine that is Zillow.

Viewing 34 - 36 of 2,504 Reviews

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