Zillow reviews

3.4

54% would recommend to a friend

(2,504 total reviews)
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Jeremy Wacksman

57% approve of CEO

49% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 28, 2022

The name itself is better than the actual company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, competitive pay, AWESOME teams

Cons

The offers wind down was handled very poorly. They mass hired 100+ new advisors just to let them all go 6 months later. There is 0 room to move around within the company. it was weird to be with such a highly respected and well known company just to turn around and realize how unorganized it really is. They are laying people off left right and center. I don't understand how a company can be so well respected by the outside world but fail to properly conduct business. If I could go back to work for them, I wouldn't. 0 trust left.

1.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, and if you can buy into the illusion that you work someplace where your upper management cares, then sure, you can enjoy it here until your entire department is demolished. I'm extremely lucky that didn't happen to me.

Cons

All of them. Zillow claims to pride itself on being a modern, caring, woke workplace where all are welcome. And while they do make a nice little show of that, in reality, this is a place where any criticism is met with a termination warning and a plan by upper management to work you out of the company one way or another, even if they have to start firing your direct reports out from under you and blocking you from meeting with the head of HR and gaslighting you by claiming that you were the problem all along. While there, I was ordered to tell my direct reports never to share their bonus totals with one another, nor to share their raises or salaries after promotion, because it would be seen as "unprofessional." I was outvoted on many hiring decisions because a person seemed like they would not be a "culture fit" because they were a woman whose bra strap showed during her interview or because she had dyed hair. Or that we couldn't hire a candidate of color because English wasn't their "first language" and that they might not know enough real estate terms, while we hired white people who said "Relator" instead of them. I had peers confide in me that they were told that they could never be as successful as male peers or male managers if they had dyed hair or showed any skin at all, even while many of the female upper managers did precisely that every day, much to their career's benefit. Often, managers would make up new rules for calling in sick because they were mad that one of their employees had done so, including asking about the details about their illnesses and asking when, as in when during that same day, they expected they would get over their illness and would be able to make it in to the office. And just in case you think they were mad because they thought people were calling in for hangovers, drinking was encouraged while on the job at times, as there were bar carts all over the HQ office and alcohol was provided at many times at other offices, although I will say that this was a little more under control as the company grew and they realized it would be a bad look if anything became public because of that. Nothing, and I cannot stress this enough, NOTHING, would ever lead me to recommend someone working here again.

1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, and you'll need them for the therapy required to keep your sanity.

Cons

The worst and most manipulative manager of my career was here. Lead of our org had generally no direction. So many people were terrible when it came to resolving issues. Seattle freeze but in the workplace. Say one thing to you, and another thing to someone else. The business acts like they are inclusive but don't really understand how that extends beyond being race and LGBTQ friendly. Congrats - but how do you actually treat your people in the day to day? It is completely unsurprising to see the ZO business collapse given how this company is run. No centralized planning. No processes. No infrastructure. No thinking about downstream effects, or long term planning. Nobody takes responsibility for their own part in situations. Zero people complete tasks on time. People who commit to doing something will often not do it, or do the opposite, without communication to the team. It felt like chaos all the time, and constantly putting out fires. Got hired to do one job, then my role turned out to be something different, got shifted around no less than 3 times, a couple re-orgs, management change and then was surprised at how difficult it was to navigate remotely - all the first year. Senior leaders verbally attack people, have unrealistic expectations, name call, refuse to work as a team - and are allowed to stay on board. Pretend to be on your side, then twist what you say and use it against you later. The most toxic organization I've ever been a part of. My mental health seriously deteriorated over the course of my time here. I've never been treated that poorly in a job, ever. RUN FAR, FAR AWAY.

Viewing 46 - 48 of 2,504 Reviews

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