Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Nov 4, 2017
Recommend
CEO approval
Business Outlook

Pros

They bring alcohol around sometimes on Fridays, and durring big celebrations.

Cons

They usually make promises that they have no intention of keeping, and they recently got into a lot of trouble with the Kansas labor board for not paying people the overtime that they earned over the last several years. You will receive no support from your managment, so other employees will be the way you learn your position, and they routinely have people in the office who use narcotics, and other hard drugs. Good luck here, because no matter how hard you work, or for how long the "recognizing employee" meetings are you sitting there and having to clap for managers, and people who are good friends with managers who benefit from the hard work of the employees under them.

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Zillow Response
8y
Thank you for taking the time to give us feedback. We value your insight and are constantly seeking ways to improve our employee experience. We especially appreciate the input regarding employee recognition as it’s important to us that each of our employees feel valued. We will look for more ways to be inclusive of each employee’s contribution. I am disappointed to hear about some of your experience at Mortgage Lenders of America. We regret you did not have a positive employment period. HR, as well as all members of management, are available to support employees at all times with an open door communication policy. If you were aware of any employee conduct issues that did not meet the guidelines of our handbook, we would remind you of the ability to report these issue to any member of management or directly to our Compliance Officer. Thank you again for the time you took to write a review as it helps us become an even better place and best of luck in your future endeavors.
2.0
Sep 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Income potential is good. Benefits are crazy good. (the one thing I miss) There is an attempt to have a cheesy, forced, culture

Cons

Underwriting turn times, no concern over contract close dates Dealing with micromanagement Shady business practices Rates are horrible You can lose your commission for up to 6 months after a closing Even if you produce, if you are not a favorite... they let you know

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Zillow Response
8y
Thank you for your feedback – we value your insight and are constantly seeking ways to improve our employee experience. We take pride in our engaged, positive workforce – in fact, we were just honored with a Best Place to Work in Kansas City award. It’s true – our "Mandatory Fun" events can feel a bit silly at times but through those shared experiences (BBQs, carnivals, dunk tanks, costumes, crazy-fun parties, tons of food and lots of laughter) many of our employees have found real friendships. That purposeful workplace culture translates to teamwork and collaboration – which fuels us to accomplish big goals as a company and for our borrowers. We are very pleased that our compensation and benefit package was attractive to you. We carefully created a mix of the just right offerings for our employees and their families. That is really important to us. MLOA is ethical and fair to each of our borrowers following the strict and explicit guidelines of the Consumer Financial Protection Bureau. If you were aware of any business practices that did not meet that guideline, we would remind you of the ability of any employee to report issues directly to our Compliance Officer. We pay commissions in accordance to the CFPB guidelines for Loan Officer compensation. We regret that your time with us was not entirely positive - we do wish you the very best in your career path.
5.0
Aug 16, 2017

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

I'm new. Accepting this job was the best decision I ever made. It's already been life-changing. Imagine what it feels like to get 15 pats on the back and "attaboys" for simply closing your first sale, and then to get a barrage of emails congratulating you, from people you don't even know yet. All from a group of people who are legitimatly stoked for your success. THAT is what it feels like to work on the Sales team here. Its hard work. But it's fulfilling, and the training is phenomenal. If you are interested in working at Zillow, or on the fence about applying, read Spencer Rascoff's blog post on Linkedin about his quarterly meeting with investors who didn't care about financials, and only had questions about company culture. I think THAT is the ultimate secret at Zillow; amazing company culture. What you read about it is 100% TRUE.

Cons

I have no cons to report.

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Zillow Response
8y
Woohoo! Thank you for the great review. I'm really happy that you're having a great experience here. See you around the Irvine office sometime.
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