Zillow reviews

3.4

53% would recommend to a friend

(2,513 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Zillow is a great company and you are surrounded by some of the smartest, most knowledgable people.

Cons

Unfortunately with the growth of the company due to Zillow Offers, the amount of redtape has grown exponentially and there is several layers of bureaucracy to go through to get anything done.

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Zillow Response
5y
Thanks for taking a moment to share your feedback about working at Zillow, and I’m glad in general you had a good experience here! The company has seen explosive growth, which can lead to more coordination and process – especially as we move into lower margin businesses and direct financial impact to our customers. That said, I'm always open to suggestions on optimizing our processes so that our teams can get the work done with minimal interruptions. If you're willing, I'd love to connect with you 1x1 to dig in on where you felt things were moving slowly or areas that could be improved. Feel free to email me at jeremyw@zillow.com to set up a few moments to chat. -- Jeremy Wacksman, President, Zillow
5.0
Feb 10, 2020

Partner success manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First of all I would say that if you are able to get into the rentals organization you will love it. Since I have transitioned from premier agent to rentals I have been enjoying work again. They rental organization is looking to split off and create its own revenue stream separate from premier agent and the vibe down there is completely different! Best move I have made in my Zillow career is moving down to the rentals organization!

Cons

Premier agent side of the business is where I started at Zillow. It was fun for a time but now has just grown to more of a grind. Up there you are a number and how your day goes really depends on your manager. If you have a good manager who doesn’t micro manager you will be great. The worst part of my experience at Zillow is there is never a straight answer given in premier agent. It varies wildly from manager to manger and how much they like you. Plus there is pettiness that goes on in within the teams and it can lead to toxic environments. Since I have been working at Zillow the quotas have almost doubled and the payout has remained the same which just breeds resentment from the workforce.

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Zillow Response
6y
Thank you for your honest review. While I am encouraged that your experience in your new role is going well it is disappointing to hear your previous experience. We should not be inconsistent from manager to manager and are constantly looking for ways to better support our managers so they can better support our employees. If you would like to share your thoughts with me directly please reach out to me at dans@zillowgroup.com.
5.0
Sep 2, 2019

Fantastic Company to work for

Recommend
CEO approval
Business Outlook

Pros

Fantastic at allowing you to grow as an engineer. Great work-life balance.

Cons

Not a lot of cons. There are some stressful times, but that's the nature of software development. Does a great job at making sure it's not too stressful.

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Zillow Response
6y
Thanks for sharing your positive experience working at Zillow Group. I know a lot of people share your enthusiasm for the company and what we doing. Career growth and work-life balance are indeed important parts of our engineering culture. If you ever feel the stress of the important work you and your team are doing reaches a point of concern, please work with your manager(s) and team members to discuss this. We like the fast pace and high intensity of our work, but this is a long journey and not a sprint. Thanks again. - David
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Glassdoor has 2,700 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.