Pros
Great management and support when they aren’t busy, you get leads, remote, great benefits, good work culture
Cons
When I was hired, I was told only one weekend a month was required and you don’t have to worry about taking a day off because there is coverage. Well, we are expected to work 24/7 and god forbid you need a day off- you feel so guilty . I was in the hospital for a minor emergency and all I could care about were the realtor calls I was missing and how much that would slap me in the face because I was unavailable. This job consumes your life for very little pay. Upon being hired we were told there were no minimum loans closed to get paid. Then a week after being hired we were told it’s a minimum of 3 loans. The training was great- but since my position was newer (premier) it seemed no one knew what they were doing and playing it by ear. And that’s exactly what I’ve experienced since working here. Zillows rates are higher than everyone else’s. The leads are given based on realtor favoritism. Cold calling non stop only to get voicemails and cursed off . No one wants to work with Zillow , including our “partner” brokerages . That’s always been the feedback I’ve gotten. Zillow needs to figure out their premier agent role- they are non stop hiring because everyone keeps quitting . No marketing materials to help build success (such as business cards- I had to buy my own) . Minimum credit score requirement has also been an issue and I’ve lost a lot due to that or just having higher rates in general . Some LOs are set up better than others pending the territory due to prior managers being an LO and already setting up partnerships. My experience was the opposite. The leads that are provided - maybe 1 out of 10 may get a preapproval. It’s just not worth it