Zillow reviews

3.4

55% would recommend to a friend

(2,504 total reviews)
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Jeremy Wacksman

58% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and perks are some of the best. They invest a lot of money into new hires. That’s all I got.

Cons

This place is screaming lay offs soon. Training is a JOKE, they train you on nothing it takes to perform the job well and trainers were absolutely clueless when asked a simple question. Zillow seems to have no direction or future and you will spend your days cold calling agents that they burned relationships with in the past and trying to convince them to spend more money on their overpriced platform. Instead of lowering cost or improving the product, they blame it on the sales team. Success is measured by how many 2 minute conversations you can squeeze out of burnt agent partners and that is celebrated more than quota attainment. Long time employees are open about how much this place has gone downhill and actively looking for new jobs. Please be aware if considering and read recent reviews, this place is just not what it use to be. 70% of the sales floor consistently does not hit quota which means you are essentially not making any commission.

1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

+ work/life balance is great, since leadership just sleep-walk. they don't do anything, nor make any positive impacts + maternity leave - great for the beneficial. bad for the team since someone has to cover for their work while they are gone for a long time. leadership will tell u to figure it out without any help.

Cons

- lack of leadership, all they do is re-org and re-org until you quit. clueless - CEO and CTO has past their prime. what worked 20 years ago, they still living in the past. fossils. - lack of accountability by leadership. they laughed and joked during all-hands on their mistakes of ZO and then tells 2000 employees that they will be responsible and layoff. while they will have great bonuses for upcoming year.

1.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, a monthly stipend for WFH, great technology

Cons

Really disorganized, although the technology was in place it wasn't used to advantage. Everything was chaotic and just kind of missed the mark always because it wasn't fully thought out or executed well. CULT-like adoration for the company and co-workers when there wasn't a great team environment at all. I heard people TALK about how great it was but when you needed someone, they were not there. Asking for guidance or how to do something was a lot of deflection (I suspect no one really knows the answers because this happened on all levels and all the time) that people don't have time, always in meetings, it's online just check the help articles out. But that brings it back to the technology. Their internal help articles are a great idea if they are well-thought-out and detailed. If not, it's just something that sounds good but doesn't really help or provide a good resource. Overall it just seemed like a big failed experiment in offering a feel-good workplace that's going to tell you how awesome they are because they sent out a free sweatshirt but don't actually do great work or support their employees where it counts. No work-life balance, at all.

Viewing 70 - 72 of 2,504 Reviews

Glassdoor has 2,690 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.