Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,690 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 55% of employees would recommend working at Zillow to a friend and 48% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Zillow?

55% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (34) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 360 reviews)); "Great people and mandatory fun (no joke)!" ((in 231 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 171 reviews)); "Good pay and was remote." ((in 89 reviews)); "Great teammates and company culture." ((in 59 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 89 reviews)); "Massive layoffs out of the blue with no warning." ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 54 reviews)); "No training was given." ((in 26 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 24 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What Zillow locations have received the highest employee ratings?

Phoenix , Houston , Cincinnati , Lincoln , Minneapolis , Chicago , Irvine , Centennial , Seattle , San Francisco

Zillow reviews

3.4

55% would recommend to a friend

(2,504 total reviews)

Jeremy Wacksman

58% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 29, 2021

Unclear roles and strategy; everyone out for themselves

Communications manager

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits were competitive; remote working

Cons

Competitive and combative team dynamic - likely the result of unclear roles and remote setting that bred distrust and combative interactions Culture - though Zillow claims this is one of the reasons people join, my experience was one of disrespect and secrecy. with the remote setting, often the only time you'd hear from people is when they wanted to let you know you did something wrong. Strategy - long-term strategy is made up of buzzwords and lofty ideas that have no specific tasks or measurable actions to achieve

1.0

Feb 10, 2020

Sinking ship

Sales executive

Recommend

CEO approval

Business Outlook

Pros

They do have free water and snacks

Cons

CEO, Spencer Rascoff left, President, Greg Schwartz left, Top strategic executive, Carey Armstrong left. The real estate industry turned on Zillow because they became a broker, home buyer, lender, title company and the company that will cut out realtors.

Zillow Response

6y

Thank you for your review. It’s beneficial to hear from current and past employees, on what may be communication gaps, we need to sure up internally. Zillow has always, and continues to listen to our Partners (Agents/Brokers), as it relates to providing our Customers (consumers) a seamless real estate experience. As someone that joined Zillow Group three years ago, it is truly a reality that this is the case, from our days of having three hundred employees in Concierge, solely here for helping Agents/Brokers connect with Customers, to consistently working side by side with Agents/Brokers in all aspects of our platform. Zillow and Agents/Brokers are aligned on the journey of ensuring a delightful experience for our Customers. If you’d like to discuss further, please reach out to me at 206-348-1794. Ann Sobil, Senior Director, Premier Agent Sales

2.0

Feb 7, 2019

Chaotic

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good benefits and nice office location

Cons

The marketing org is a hot mess and there is a lack of process and decision making. Upper-level management thinks their job is to review and approve but lacks the ability to strategize. The company also seems to lack empathy for its customers and has made a few bad business moves with very little regard to how it affects the people who pay the bills.

Zillow Response

7y

Thank you for your review. I’m sorry to hear that you didn’t have an ideal experience. We have some incredible strategic leaders in our Marketing leadership ranks with a pulse on our consumers and B2B customers, which is one of the things that drew me to Zillow Group. We always welcome direct feedback. If you feel comfortable sharing specifics, I would be happy to hear from you at aimeej@zillowgroup.com.

Viewing 73 - 75 of 2,504 Reviews

Jobs at Zillow

Support Consultant, Showingtime

Sr. HR Business Partner

Director, Public Policy

Data & AI Operations Manager

Zillow

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Ratings by category

Ratings by demographic groups

Reviews by job title

Unclear roles and strategy; everyone out for themselves

Sinking ship

Chaotic

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