Zillow reviews

3.4

55% would recommend to a friend

(2,504 total reviews)
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Jeremy Wacksman

58% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Employee development is encouraged, flexible work schedule

Cons

Mistakes were made in the ZO business, starting with upper management. The result was layoffs of a lot of people who were led to believe they were part of a growth strategy.

2.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Working remotely sure beats commuting in traffic.

Cons

It’s a sweat shop. The workload is over twice that presented upon hiring and is quickly increasing to three times the workload. 10-14 days are becoming the normal. Good benefits and anemic commission structure are not enough to make up for the pay cut I took to get this so called “work life balance”. There is little to no support.

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Zillow Response
4y
This is Jim Weld, VP Title and Escrow. Thanks for your feedback. We acknowledge that the business is experiencing exponential growth and at times, we have had more volume than we can process. We are currently addressing the issues. We are so committed to fixing the problem that we discussed this in our all-hands meeting recently. We will continue to communicate our plans, status, and progress. If you would like to take this discussion further please reach out to me. Thank you.
1.0
Jul 13, 2021

Hard work and dedication are not appreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of paid holidays other benefits aren’t as good as they used to be.

Cons

Promotion opportunities are few and far between and are not based on work performance just who they like more.

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Zillow Response
4y
Thank you for sharing your feedback with us. We strive to build an equitable and inclusive workforce and put huge efforts in promoting internal mobility. To help us improve the internal mobility process and to understand more about your situation, we would love to continue this discussion with you. Feel free to email me at rebeccada@zillowgroup.com. -Senior Manager, Recruiting
Viewing 91 - 93 of 2,504 Reviews

Glassdoor has 2,690 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.