Zillow reviews

3.4

55% would recommend to a friend

(2,504 total reviews)
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Jeremy Wacksman

58% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

This place is cutthroat and unsettling behind the scenes.

Cons

The managers targeted me for months largely due to homophobia. One manager told me I shouldn't be talking about having a boyfriend in the office because it would make other people uncomfortable. When she fired me during month 2 of the pandemic, the month after I hit my quota, I was given double my severance after I came forward with evidence of my manager contacting me on my days off and harrassing me. They still kept her as a Manager.

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Zillow Response
5y
At Zillow, we have zero tolerance for discrimination of any kind -- period. I see that you have decided to move on from Zillow but after reading about your experience, I feel this situation warrants a closer look. If you'd be willing to discuss this with me privately, I'd like to hear directly from you at dans@zillowgroup.com. I wish you the best in your next chapter and hope to hear from you soon. Dan Spaulding, Chief People Officer, Zillow
2.0
Sep 4, 2019
Recommend
CEO approval
Business Outlook

Pros

No micromanaging as long as you did what was expected of you. Very nice and comfortable work stations.

Cons

When Zillow took over Trulia the atmosphere slowly changed and not for the better. Revenue is brought in by the sales teams and when you continually raise quota with the same payout as the original quota it really puts a bad smell in the air and the writing on the wall was very clear. Zillow has turned corporate greed into an art form. I was once proud to say I worked for Trulia/Zillow and now I am embarrassed when I talk to my Realtor friends. I am truly glad that I escaped when I did.

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Zillow Response
6y
Thank you for your review. I’m disheartened to hear of your experience and perspective of your time employed by Zillow Group. Our intention is to create a high performance sales culture, aligned with our consumer first mission, as well as always provide the environment for all voices to be heard. I would’ve loved the opportunity to hear from you directly. If you’re still open to connecting, please reach out at 206-348-1794. Ann Sobil, Senior Director, Zillow Premier Agent Sales
1.0
Mar 26, 2018

Poor Management, No Accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an emphasis on work-life balance

Cons

Corporate preaches career development, but it is not trickled down or acted upon. Managers do not care about growth or their employees. Roles are incredibly siloed off from other teams, so you can not get hands-on experience in other departments. Most employees are lazy and take advantage of not being held accountable, starting from management down.

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Zillow Response
8y
Thank you for the review. I'm very sorry to hear that this is your experience here. I'd like to learn more about your individual experience and team, so that we can better understand the issues you mention. Please contact me directly at amy @ zillowgroup. Or, you can share this feedback directly with your HR Business Partner. This is not an experience we want anyone to have at Zillow Group, and I'd like for us to be able to investigate your concerns more closely. - Amy (COO)
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Glassdoor has 2,690 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.