Zillow reviews

3.4

55% would recommend to a friend

(2,504 total reviews)
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Jeremy Wacksman

58% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 24, 2017

Cleaning House in Denver

Recommend
CEO approval
Business Outlook

Pros

Benefits - that's about it

Cons

The Denver Office used to be one of the best places to work at in Denver. The vibe was awesome, the people used to be great...now everyone is just like robots. People are getting walked out left and right. Gone are the days of creativity...and collaboration. All you have to do is just smile and say yes to your leader (Schwartz, Amy...we're talking to you here) and you'll have long term career potential with this company. And God help the ex-Trulia employees.....you all are doomed. Even Pete bailed off of the board.....hello red flag!

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Zillow Response
9y
Thank you for taking the time to review your experience with Zillow Group. Being someone who comes from the Trulia side myself, I must say your assessment is counter to my personal experience and the experience of many others who joined Zillow Group during the 2015 merger. Regarding creativity and collaboration, we drive that daily within each office and have made impressive strides in driving that focus between offices. It sounds like your experience has been different and I would like to hear more about it. Please feel free to reach out to me directly at stevec@zillowgroup.com. Best of luck with your future endeavors. Steve Capezza - Vice President, Premier Agent Sales
1.0
Oct 3, 2015
Recommend
CEO approval
Business Outlook

Pros

medical, dental and 401k benefits are good.

Cons

For an experienced sales professional Zillow is not a good choice. Zillow is better for someone straight out of college who needs some experience and Zillow would look good on a resume. Zillow does not provide good training and has very poor leadership. Leadership talks about the core values of the company but for most of the do not practice. I think Spencer is a good CEO but does not realize how his mgmt team treats employees.

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Zillow Response
10y
Thanks for the feedback. Sorry to hear that your experience at Zillow wasn't positive. While it's hard to address your specific concerns without knowing which sales org you were a part of, here's what I would say: Many top sales professionals come to Zillow because of the opportunity to earn and grow in their careers and many have found that we provide the platform from which they can thrive and develop. We hire people with varying degrees of experience, depending on the sales group that one is in (Premier agent, rentals, mortgage). I am concerned that you felt leadership was lacking - if you'd like to reach out to me directly with specific feedback, please feel free to do so at Dougs@zillow.com. Doug Slotkin VP, Local Ad Sales
1.0
Jan 29, 2015

Working at Zillow was my worst experience ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall company culture is good in terms of work events, parties, etc

Cons

One random day, I was let go from the company without any explanation or warning as to why. I was a happy, positive, dedicated worker who got along with everyone in the team. If there was a major issue with my performance, it should be have been brought up before but it wasnt . Any feedback given to me during the duration of my work at the company I accepted happily and worked towards fixing it....Without been given an obvious reason for being let go, it feels like there was a bias in place for women in effect here as i was the only women on the team. The environment on the team never fostered 'learning' for me..i was pretty much discouraged to ask any questions by my manager. From the first day i started in the role, there was a female bias already in place which is unfortunate for an otherwise great compnay. I liked Zillow as a company and have always rooted for their success. I am disappointed that they have treated me this way. So i let this serve as a warning for all women entering a product development role at Zillow, based on my experience here.

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Zillow Response
11y
I am sorry things didn't work out for you. We value all employees, including women, and we have been improving the diversity of the team, though we want to see more progress within Zillow and throughout Seattle. In that vein, we are supporting several women in tech organizations such as the Ada Developers Academy, UW Society of Women Engineers, Women in Tech, Geek Girls, and Women Who Code. In any case, thank you for your feedback as we strive to be a quality organization and learn from these experiences. I wish you luck in your future endeavors. - David Beitel CTO, Zillow.com
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