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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      May 22, 2018

      Business Consultant Review

      Senior business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow Group is an absolutely incredible company to work for! The company culture is immersive and they put a heavy focus on employee satisfaction. Some of the perks are great vacation and sick time, stock options, company events, monthly happy hours, annual ZG week in Seattle and the list goes on... Zillow also makes it easy for employees at any level to communicate with their managers and executive- level employees. There is never a sense of complacency across the organization. A sense of urgency is always prevalent when it comes to innovation and ensuring that Zillow is taking into consideration their Mission Statement (build the largest, most-trusted, and vibrant home-related marketplace in the world) in every avenue of their business before implementing new ventures. Zillow Group is in a state of constant Flux and will continue to seek nothing less than perfection in its endeavor to become the industry leader for home buyers, sellers, renters and real estate agents seeking to grow their business exponentially.

      Cons

      Zillow is still growing at a rapid rate so there are times within the sales org where processes and compensation feel like they are not as dialed in as they should be. Things can be more streamlined and efficient to reduce stress on sales associates and their client base.

      avatar
      Zillow Response
      8y
      Thank you for your feedback regarding your experience working in Orange County on the Sales Team! We are thrilled that you are enjoying our team culture and appreciate our focus on ensuring our employees are having a great career experience. I would like to personally thank you for contributing to our team and sales environment. I would love to connect with you on how we could improve processes in the organization to provide an even better experience, please come by my desk anytime to chat. We appreciate your review and encourage you to keep the conversation going over lunch, or in our next 1:1. Thanks again, Jami Thomas- Senior Director, Premier Agent Sales.
      3.0
      Aug 31, 2017

      Okay place to work

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers, the benefits, the executive team, work/life balance- all great.

      Cons

      My job was underpaid in comparison to similar jobs at other companies in the area. The organization of my team was a mess, the director ignored feedback from employees, and there was no growth opportunity. The company itself is very social- loud music, beers, constant parties- which can be fun, but it's over the top and it would be great if they would take some of the money spent on parties and swag and pay employees more.

      avatar
      Zillow Response
      8y
      Thank you for your thoughtful feedback. We're always trying to find the right balance between spending money on social/morale activities and other options, so we'll take this feedback to heart. Also, we're working hard on the career development area, and we're excited about some new initiatives launching soon. On your comments re: your director and middle management, what you describe is not what we strive for - if you're open to telling me more about this, please email me at tonys@zillowgroup.com. Thanks again for your feedback - we really appreciate all of it - the good and the constructive.
      5.0
      Mar 12, 2017

      Believe the hype. This is the real deal

      Client engagement
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow Group has wonderful benefits for employees and the Concierge department, as well as the company is always looking for ways to improve and remain relevant in an ever changing technology environment. People talk about the culture here and many who are looking to become a Zillowite reference that in their interview, which is great. But it's not just a talking point here or some sort of spin for recruitment efforts. Culture is what we make of it here and everyone truly works hard to create the culture they want to see. Nothing like it anywhere that I have seen in 20 years of business, both public or private. Big ideas are constantly generated and some of the most important things we have implemented as a company have come from front line folks. Management cares about their people, and strives to provide support, remove roadblocks and challenges, and create an environment for those they support to grow in their career progression. We all believe in the vision here, and for good reason; what we are doing is revolutionizing an entire industry for the better.

      Cons

      There is a repetitive nature to the workflow in Concierge, but that could be said of many positions. What is more accurate is that there is a flow and rhythm to what we do which works for most, but is not for everyone. What it does allow for is an opportunity to become really proficient and a subject matter expert at what you do, thus giving you great insight into many other departments within the org. If there truly is a Con here, it's that the Big Ideas and fast movement we must adhere to in order to be the best at what we do, can be frustrating for some. The truth though is that it's a glass half empty kind of outlook and while certainly challenging at times, always leads to a better product for our consumers and clients... and isn't that what we are here to do in the first place?

      avatar
      Zillow Response
      9y
      Thanks for these very thoughtful comments. I really like the last piece, don't get complacent! Excellent advice if there ever was any. You are 100% correct. Being idle is moving backward. We have to keep pushing, so keep pushing US. I love to hear you've seen big ideas generate from the front line. One of the great things about Zillow is that you can lead from any chair. If you have the next big idea, or many small ones, that will take us to the next level, let me know at jrg@zillow.com
      Viewing 268 - 270 of 2,508 Reviews
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      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.