Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, team members are cool

Cons

Leadership is terrible Reorged too many times Toxic Managers

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Zillow Response
10mo
Thanks for being candid about your experience at Zillow. We take feedback like yours seriously — it’s what helps us keep improving and shaping a stronger culture. We appreciate you being part of building a better workplace with us.
3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good culture, loved my peers and manager - Onsite trips to a ZG office and team bonding retreats at their HQ in Seattle - Good benefits (health, gym reimbursement, etc.)

Cons

Was unfortunately impacted by layoffs earlier this year and can only speak to Agent Software and Acquisitions - not a typical 'SaaS' sales role if that is what you're looking for. Most of your day will be spent cold calling real estate agents and brokers that have been called numerous times by other reps. Performance management expectations, at least while I was there, WAS UNREALISTIC. Miss one month and you're practically on a PIP. Miss three months in a row and you are done - if management thinks this is a sustainable way to keep talent, they are so far beyond reality. I'd recommend ZG as a company for the people and the benefits, but I heavily encourage you to ask about their performance management expectations. If it's not changed from how I described it, run.

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Zillow Response
1y
We're sorry to hear that we missed the mark in providing you with a positive employee experience. We’d like to learn more about your experience, please email us at: careers@zillowgroup.com.
1.0
Apr 7, 2025

Run for the hills

Recommend
CEO approval
Business Outlook

Pros

They hire well. Your colleagues will be good people, generally.

Cons

Middle and upper management is terrible. No one seems to care about you. They change their minds on everything from quota, to payouts, to business operations on the turn of a screw.

Viewing 289 - 291 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.